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Santa Monica Maserati Alfa Romeo

Santa Monica, CA

4.7
909 Reviews
Call Dealership (424) 416-3049
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1820 Santa Monica Boulevard

Santa Monica, CA

90404

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909 Reviews of Santa Monica Maserati Alfa Romeo

September 23, 2022

Pedro is one of the best service advisors I have had the pleasure to work with. Definitely an asset to the company More

by tony@gtfinancialinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Argos, Casey Obrien, Pedro Leal, Ken Moore
Report | Print
Sep 25, 2022 -

Santa Monica Maserati Alfa Romeo responded

Tony, Thanks for sharing about your experience with Santa Monica Maserati Alfa Romeo FIAT. Pedro and our team appreciate your business and hope to see you again soon!

September 23, 2022

Ben and Nick were awesome. They are an asset to this dealership. Best car purchase experince of my life More

by KARRIONE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Englebrekt, Nick Argos
Report | Print
Sep 25, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. Ben and Nick truly appreciate your feedback!

September 23, 2022

Everyone is very Professional… figured out the problem quickly..took care of my Battery under warranty. More

by STEVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian , Casey Obrien, Pedro Leal
Report | Print
Sep 25, 2022 -

Santa Monica Maserati Alfa Romeo responded

Steve, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

September 19, 2022

This dealership is awesome! The folks are very friendly and eager to assist. They keep you informed on the status of your vehicle and do their best to meet the dates and times t More

by delanycrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Report | Print
Sep 21, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your very kind review. Pedro and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Santa Monica Maserati Alfa Romeo FIAT.

Sep 21, 2022 -

delanycrew responded

Pedro and your team do a great job! I wish all dealerships were as kind and helpful as yours.

September 18, 2022

Best Service ever - Service advisor & GM Very knowledgeable & Friendly made my experience great & easy. I am so thankful. More

by SUE26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
General Manager , Casey Obrien
Report | Print
Sep 18, 2022 -

Santa Monica Maserati Alfa Romeo responded

Sue, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Santa Monica Maserati Alfa Romeo FIAT, we look forward to having you as one of our valued customers for many more years to come!

September 18, 2022

Pedro was very knowledgable and professional. He communicated me directly and kept me informed throughout this process. One of my best experiences dealing with dealerships. More

by rouzbehz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Report | Print
Sep 18, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you! Pedro and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT.

Sep 19, 2022 -

rouzbehz responded

Pedro was very knowledgable, professional and respectful. He kept us informed throughout the repair period and was very on-point about the anticipated timing and issues.

September 17, 2022

The staff are helpful and friendly. I appreciate them helping me with my tires at the last minute. Ken is always great! More

by CHANTEB3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Moore
Report | Print
Sep 18, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your kind words for Ken, and for taking the time to leave us this wonderful feedback!

September 17, 2022

Pedro always makes himself available and offers excellent communication and answers for all your mechanical questions. More

by MARSHALLSTAGING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Report | Print
Sep 18, 2022 -

Santa Monica Maserati Alfa Romeo responded

We are very happy to hear Pedro provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 16, 2022

The purchase of my next Alfa Romeo went very smoothly. Elena and Nick made the process simple and enjoyable. More

by stefan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Argos, Elena Redkin
Report | Print
Sep 18, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

September 16, 2022

Not up front with their vehicle’s equipment prior to sales. Sold me a car with one key, in which they failed to mention. More

by b_carrillo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Acevedo, Kevin Krumpak
Report | Print
Sep 22, 2022 -

Santa Monica Maserati Alfa Romeo responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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