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Santa Monica Maserati Alfa Romeo

Santa Monica, CA

4.7
909 Reviews

1820 Santa Monica Boulevard

Santa Monica, CA

90404

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909 Reviews of Santa Monica Maserati Alfa Romeo

October 13, 2022

Santa Monica Maserati provides great customer service. They are knowledgeable, friendly and courteous. They make the process of servicing your car painless. I highly recommend them. More

by MGATTO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Argos, Casey Obrien, Ken Moore
Oct 14, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 10, 2022

Great friendly service. Very knowledgeable, Courteous, and informative. No hassles, on time as stated. Loaner car offered as vehicle was being serviced. Top notch all the wa More

by GARYW114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Oct 11, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Santa Monica Maserati Alfa Romeo FIAT, we look forward to having you as one of our valued customers for many more years to come!

October 10, 2022

From the moment I dropped off the car to picking up the rental car to the pickup of my car after repairs the service was excellent by everyone involved More

by CHARLESRENDLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Oct 11, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you, Charles! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT.

October 09, 2022

This is my first Maserati and my last. The car broke down 6 days into owning it. Service has been slow to respond and not at all helpful. I miss my Range Rover. More

by DAVELEITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric - General Manager
Oct 13, 2022 -

Santa Monica Maserati Alfa Romeo responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 09, 2022

Frank make sure we left satisfy with what we purchased. Frank’s customer service and everyone else at Santa Monica Maserati was amazing. More

by amberjsims14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cook
Oct 10, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 02, 2022

Pedro is efficient, communicative, and reliable. I‘ve received his assistance a couple of times for my new Maserati My experience with Pedro’s service is great. More

by Leonardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Oct 02, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Santa Monica Maserati Alfa Romeo FIAT, we look forward to having you as one of our valued customers for many more years to come!

September 29, 2022

Thanks to very well trained team, my car buying experience with Maserati was very unique and enjoyable. More

by Abalyan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Argos, Paul Marino
Oct 02, 2022 -

Santa Monica Maserati Alfa Romeo responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 25, 2022

Very courteous and respectful. They work very quickly, I was very shocked to have a full service done in an afternoon. More

by cindy.miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien, Pedro Leal, Ken Moore
Sep 25, 2022 -

Santa Monica Maserati Alfa Romeo responded

Cindy, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 25, 2022

great service always kept me informed was able to give me a lower car .when car came back it was cleam More

by dzklem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvia and Joe
Sep 25, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to share your thoughts on working with Sylvia, Joe, and our team. We're glad to hear we delivered such a great experience!

September 23, 2022

Extremely helpful, organized and always with a great attitude and willingness to solve you vehicle’s issue. More

by GM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Sep 25, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to share your feedback with us. Casey and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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