Santa Monica BMW
Santa Monica, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Awesome service, the advisor cristal was very helpful and informative, will gladly return for further service. informative, will gladly return for further service. More
I consider communication to be an essential part of service for a car dealership. My son dropped off my car for simple, basic tire repair/replacement, covered under my wheel/tire warranty that was pur service for a car dealership. My son dropped off my car for simple, basic tire repair/replacement, covered under my wheel/tire warranty that was purchased along with the car. The service was completed at the end of the day, but the communication between my service technician, my son (whose availability to pick up my car was limited) and myself was terrible. I left a voicemail and a message with the service receptionist for home to call me back about the logistics and cost (should not be any) of the repair. I NEVER RECEIVED A CALL BACK. This is not the first time this has happened. Service was fine, communication was not. More
Ceasar is always great to work with when I need services on my BMW's. Extremely satisfied with the whole service experience. on my BMW's. Extremely satisfied with the whole service experience. More
Cesar was great to work with. Always timely communication and on point service. Thank you! Always timely communication and on point service. Thank you! More
Danny Garcia - Service Manager, Sebastian - Tech, and Ceasar - Service Advisor have all taken excellent care of my 2011 BMW 1M Coupe. I'm very grateful. My car is rare and I do my best to keep it in Ceasar - Service Advisor have all taken excellent care of my 2011 BMW 1M Coupe. I'm very grateful. My car is rare and I do my best to keep it in pristine condition, it's a relief to have these guys on your car care/maintenance team. More
If you want a loaner- you better plan ahead- at least two weeks! I have an issue with my car that the HVAC makes a smell, they said I would have to pay for it do be addressed- this is a 6 mo old 100k car. If weeks! I have an issue with my car that the HVAC makes a smell, they said I would have to pay for it do be addressed- this is a 6 mo old 100k car. If not for how close this dealership is, I would never go there. More
Excellent service with a loaner car, you must book in advance. Service agent was Chris Myers, very friendly and gives you updates on your service. I would comeback due to convenience and location. See y advance. Service agent was Chris Myers, very friendly and gives you updates on your service. I would comeback due to convenience and location. See you all next year. More