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Santa Monica BMW
Santa Monica, CA
1,749 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,750 reviews
September 16, 2023
Great service with knowledgeable employees and service personnel that inform you about your car anytime. personnel that inform you about your car anytime. More
by KAMBIZ_4M
Verified Customer
September 15, 2023
Everything started fine, the car was inspected and diagnosed. A new tire was required, as a mail was found. The service manager told me it would be ready by end of day. Except the tire was never order diagnosed. A new tire was required, as a mail was found. The service manager told me it would be ready by end of day. Except the tire was never ordered and the car needed to be kept overnight. I was told “parts dept dropped the ball” - there was never an apology, never an effort to make the situation right. I had to follow up multiple times to confirm the car would be ready the following day - which it finally was two hours later than expected. Again, no apology, no effort to explain why. It was a frustrating and disappointing experience. More
by JONHASSELL
Employees Worked With
I don’t recognize any of these names
September 15, 2023
Always dependable service. Hospitable. Friendly. Frequent updates. Although I moved further from the dealership, I still go there for the excellent service. Hospitable. Friendly. Frequent updates. Although I moved further from the dealership, I still go there for the excellent service. More
by FYERIES
Employees Worked With
Pablo in Service
September 15, 2023
BMW Santa Monica went the extra mile to get the job finished by the deadline which was really important for me. Big Thank you. finished by the deadline which was really important for me. Big Thank you. More
by john.h.dabkowski
Employees Worked With
September 15, 2023
Very professional and helpful! I used the BMW roadside assistance and it was excellent. Thank you. I used the BMW roadside assistance and it was excellent. Thank you. More
by DIANARITCHEY
Employees Worked With
September 14, 2023
Gary Zubko met me and my fiancé when we entered the lot. He was friendly and professional -- no high-pressure -- and was thoroughly knowledgeable about the inventory available and options for leasing. He He was friendly and professional -- no high-pressure -- and was thoroughly knowledgeable about the inventory available and options for leasing. He took us on a test-drive and, again, could not have been more professional. More
by STEPHENKRONISH
