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Santa Monica BMW
Santa Monica, CA
1,639 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,639 reviews
August 23, 2023
They hopefully resolved the long-running problem but both the service manager and service advisor were helpful and fair the service manager and service advisor were helpful and fair More
by stevenabraham30
Verified Customer
August 23, 2023
I was happy with the service and response time for my routine maintenance check. Cesar is always helpful with check in and explanations. The work was performed super quick and they provide a video of y routine maintenance check. Cesar is always helpful with check in and explanations. The work was performed super quick and they provide a video of your car while it's being worked on. More
by PETERSONK
Employees Worked With
August 22, 2023
Bill Evans explained everything in detail to me along with the pricing. So there were no surprises. The work was done in a very timely manner. Absolutely NO complaints. with the pricing. So there were no surprises. The work was done in a very timely manner. Absolutely NO complaints. More
by JOANIE Berkley
Employees Worked With
Bill Evans/Service Department
August 21, 2023
I’m very satisfied with the service I received and the contract explanation of my purchase. Dealer is very clean and great atmosphere! contract explanation of my purchase. Dealer is very clean and great atmosphere! More
by Monica
August 20, 2023
I was happy with the service I received. If you really want people to respond to your survey requests, ordering them to provide a minimum of 15 words is self defeating. If you really want people to respond to your survey requests, ordering them to provide a minimum of 15 words is self defeating. More
by peterabrahams847
Employees Worked With
Bill Evans
August 20, 2023
We get fast and god attention . Services fast enough and as planned. Service adviser responded on as promised. Service charges a bit higher than I expected. Services fast enough and as planned. Service adviser responded on as promised. Service charges a bit higher than I expected. More
by MIEGA.CHO
Employees Worked With
Manfred
August 20, 2023
Chris was rude condensing and tried to upsell for a service I didn’t even need. He assumes that all bmw clients have money and are completely clueless with cars. Yes, I may be a women however my father service I didn’t even need. He assumes that all bmw clients have money and are completely clueless with cars. Yes, I may be a women however my father is a mechanic, races cars and been surrounded in the industry mr whole life. Chris tried to say my coverage was not valid and obsessively calling for me to ace of these charges so my service can be started to only find out it WAS covered and the service was already completed. Will never return to this dealership again. More
by ALISHIAPARRISH16
Employees Worked With
