Back

Santa Monica BMW

Santa Monica, CA

4.2
1,752 Reviews
About Santa Monica BMW New BMW Inventory Finance Center Contact Us Welcome to Your BMW Dealer in Santa Monica Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family. At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
Contact Dealership

1127 Santa Monica Blvd

Santa Monica, CA

90401

Directions

By Type

Showing 1,752 reviews

November 29, 2023

Cristal is great. Very friendly and gives great explanations. She is a pleasure to work with. More

by catricemonson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristal
November 29, 2023

excellent service. easy experance, very attentive and helpful. Pablo was great, explained service, and any additional needs. More

by mark@lombg.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
pablo penilla
November 29, 2023

William Evans (service department) and Service Manager are a class act. Everyone there were very professional and listened to customer needs. Couldn't be happier. I strongly recommend. More

by COPPOLASANDRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Evans
November 29, 2023

Was able to fix the punctured tire same day. It was nice to be in and our same day. More

by RDANIELSON9218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
November 29, 2023

Santa Monica BMW consistently provides excellent customer service. Everyone at the dealership is friendly and professional. More

by FERGALU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dellis Montell Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Evans!
November 29, 2023

You gave me a proposal that was double the cost that it should be. I got the work done somewhere else. Then you send me a 20% off coupon. I don't feel comfortable going to Santa Monica BMW anymore. More

by DBISHOP8
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cesar Cueva
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

They are easy to make an appointment. Very professional when there. It’s definitely expensive to do maintenance there so I doubt I will always do my maintenance there but if it’s a big ch More

by kyleakaplan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe his name was Chris in service
November 27, 2023

Service is never up to par. I always have to return due to a issue caused from the initial service appointment. A waste of my time!! More

by LEGGINSUSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
November 27, 2023

Rob was great. Very knowledgeable, courteous, great customer service. He was extremely professional and was able to explain everything. More

by LOUMERC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dellis Montell Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ROB SUKIASYAN sales person
November 27, 2023

My loaner was ready, all service was completed and I received my car the same day. More

by BCADOWPHD
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
79
...