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Santa Monica BMW
Santa Monica, CA
1,635 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,635 reviews
November 05, 2024
Jose was wonderful. Explained a lot of the intricacies regarding the car. Was very patient with us An excellent employee!! Explained a lot of the intricacies regarding the car. Was very patient with us An excellent employee!! More
by 813neticam
Verified CustomerEmployees Worked With
Did not work with himself
November 02, 2024
Alex is fantastic. I have always had a great experience. From a loaner call to keeping me informed every step of the way I have always had a great experience. From a loaner call to keeping me informed every step of the way More
by bradleygreen01
November 01, 2024
I have only been to Santa Monica BMW twice, but both experiences have been wonderful. Such great customer service and individuals who truly care about their customers and vehicles. experiences have been wonderful. Such great customer service and individuals who truly care about their customers and vehicles. More
by Ben Burkett
Employees Worked With
Cesar
October 31, 2024
Great service. Service rep was very good. Completion timing was delayed, but just by one day. Cashier could be polite - at least say "hello" and "thank you" with Service rep was very good. Completion timing was delayed, but just by one day. Cashier could be polite - at least say "hello" and "thank you" with a customer who's paid over $2500. More
by MRLEOPEREZ
Employees Worked With
October 30, 2024
No one called me to tell me my car was ready, I came in and they said 10-15, came back 15 more, had to wait another hour and they brought the wrong car out. JC was the only guy that was helpful that actual and they said 10-15, came back 15 more, had to wait another hour and they brought the wrong car out. JC was the only guy that was helpful that actually helped me More
by JLT5178
Employees Worked With
October 30, 2024
Both Ivan Leon and his manager Rich were just amazingly helpful and courteous and attentive. We loved our experience ! helpful and courteous and attentive. We loved our experience ! More
by KATHYLINGG
Employees Worked With
Other Employees :
Our sales rep was Ivan Leon not the gent listed above
October 29, 2024
I have purchased and serviced all of my BMWs form SM BMW for over 20 years and have never been disappointed in the service, cleanliness and overall "vibe ". It i hard to maintain this consistency and I am t for over 20 years and have never been disappointed in the service, cleanliness and overall "vibe ". It i hard to maintain this consistency and I am thrilled to be able to count on that here More
by LESLIE.MAYER
October 29, 2024
Francisco was so informative in helping me understand what was going on with my car. I felt very well taken care of and knew my car was in good hands. Shane has been very helpful in scheduling and keep what was going on with my car. I felt very well taken care of and knew my car was in good hands. Shane has been very helpful in scheduling and keeping me on top of all my car's needs. Great team at Santa Monica BMW! More
by saunderskim
Employees Worked With
Francisco and Shane
October 27, 2024
Took my car in because I had an error message on my dashboard. They suggested that I get my oil changed ahead of time I did so but they never reset my computer so my computer continues to tell me that dashboard. They suggested that I get my oil changed ahead of time I did so but they never reset my computer so my computer continues to tell me that I need an oil change when I called to let them know, they said oh you can bring it back. I don’t wanna bring it back, not sure Why if setting the computer Is part of the oil change why it wasn’t done. More
by LETMEJIA
Employees Worked With
Unknown
