Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Santa Monica BMW
Santa Monica, CA
1,819 Reviews
About Santa Monica BMW
New BMW Inventory
Finance Center
Contact Us
Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,819 reviews
Verified Customer
September 08, 2024
Excellent service as always by Cesar and Pedro. They are honest, caring and explain everything well. They are honest, caring and explain everything well. More
by ANDREI.MAGANA
September 07, 2024
Excellent service. Professional. Polite. Answered all questions. Would recommend to friends and family. Would come back again. Professional. Polite. Answered all questions. Would recommend to friends and family. Would come back again. More
by CHRONO69_
Employees Worked With
Alex Macias
September 07, 2024
Great job by the phone receptionist, she is amazing. Also, Cesar, our service advisor is awesome. The loaner was new and clean. Great job. Also, Cesar, our service advisor is awesome. The loaner was new and clean. Great job. More
by SHAYSALEHRABI
Employees Worked With
Cesear at service
September 05, 2024
Excellent and timely service. The tech kept me well informed of the issues and the process. The tech kept me well informed of the issues and the process. More
by J. Malloy
Employees Worked With
September 04, 2024
Car sat for 4. 5 days without any diagnosis or survive advisor update. I had to go into the service Department on day 5 to complain that no work had commenced 5 days without any diagnosis or survive advisor update. I had to go into the service Department on day 5 to complain that no work had commenced More
by DAGLAS
Employees Worked With
Alex in service
September 04, 2024
What started as a maintenance turned into a complicated service. I couldn't ask for a better experience from all involved. service. I couldn't ask for a better experience from all involved. More
by SPEC91423
September 04, 2024
Fantastic service from advisor (Alex), to mechanic (Victor), service manager, and porter. Quick, provisional, and very helpful. (Victor), service manager, and porter. Quick, provisional, and very helpful. More
by SEF0
September 01, 2024
We were Lucky they have the tire we needed in stock. But that’s where the good news ended. They took 30 minutes longer than they estimated to put it on, proceeded to wash the vehicle after even though w But that’s where the good news ended. They took 30 minutes longer than they estimated to put it on, proceeded to wash the vehicle after even though we’d asked them not to and explained we were in a bit of a rush and then when I tested the pressure they had adjusted the pressure to its back on any of the tires so the tire I just spent $800 purchasing and having installed significantly too low. There wasn’t so much as a. I’m sorry we were so careless when we returned and asked them to please inspect their work , I wouldn’t recommend that dealership to anyone More
by BENJAMIN.GRAVLEY
Employees Worked With
August 30, 2024
Cesar at the service department made the process very easy and convenient. He was attentive, courteous and very thorough. I have been working with Cesar for annual service for the last few years now. easy and convenient. He was attentive, courteous and very thorough. I have been working with Cesar for annual service for the last few years now. More
by WHATSUPABHI
Employees Worked With
CESAR PLEITEZ
