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Santa Monica BMW
Santa Monica, CA
1,639 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,639 reviews
June 02, 2024
Great service and responsiveness from Cesar and the team in the service department. I was able to easily make an appointment, and my car was repaired and returned within 24 hours. I was also very happy that in the service department. I was able to easily make an appointment, and my car was repaired and returned within 24 hours. I was also very happy that they brought washing cars back after covid! Such a nice service More
by SLOPES
Verified CustomerEmployees Worked With
June 01, 2024
Very expensive, but very efficient. While disappointing that a nail was found in the right rear tire, with less than 300 miles on the brand new vehicle, the wait for a technician to per While disappointing that a nail was found in the right rear tire, with less than 300 miles on the brand new vehicle, the wait for a technician to perform was surprisingly short and efficient, its the ridiculously expensive parts/labor that stay with you a while. More
by SCOTT.RHODES
Employees Worked With
Worked with none of these people
June 01, 2024
On time and well done by my service advisor. Very happy with the service and I will be back Very happy with the service and I will be back More
by GSCHULTZ
Employees Worked With
June 01, 2024
Not worth writing at least 15 words. But since that’s the requirement to give feedback. But since that’s the requirement to give feedback. More
by JENNIFER.C.HOLLY
Employees Worked With
June 01, 2024
Repairs were needed to be done and they were extensive and required an ok from warranty services… they were quite fast, complete and done w/BMW satisfaction!! Cristal my service rep was so speedy in gett and required an ok from warranty services… they were quite fast, complete and done w/BMW satisfaction!! Cristal my service rep was so speedy in getting me set up w/a loaner car that had to be presented to me within a few days of starting my repairs! Overall , very impressed w/my service team !( including technician who actually repaired and serviced car!) More
by JLO327
Employees Worked With
Cristal Panlo
May 31, 2024
Well done! Great listening skills. Helpful and prompt service! 10 out of 10. I will continue to use Santa Monica BMW as my #1 Southern California BMW dealershi Great listening skills. Helpful and prompt service! 10 out of 10. I will continue to use Santa Monica BMW as my #1 Southern California BMW dealership for future purchases and service on my existing 3 BMWs! Thank you! Robert Z. More
by Robert Zeigler
May 30, 2024
Chris is great. Loaner was available (I added gas as requested). Service was completed mis-afternoon the same day. Loaner was available (I added gas as requested). Service was completed mis-afternoon the same day. More
by jim.conlon
Employees Worked With
May 30, 2024
Excellent friendly costumer service. Easy to schedule an appointment easy dropping car and pick up since I had very limited time doing this. Easy to schedule an appointment easy dropping car and pick up since I had very limited time doing this. More
by gizyo2
Employees Worked With
I believe the guys name who was in charge of my car his name is salvador
