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Santa Monica BMW
Santa Monica, CA
1,819 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,819 reviews
September 23, 2024
i liked the service, but the price was too expensive. the recommended services that i didn't and charged me 250$ extra. just to run a scan on the car the recommended services that i didn't and charged me 250$ extra. just to run a scan on the car More
by BOBTERMECHI
Verified CustomerEmployees Worked With
September 21, 2024
Cristal was great she made sure I was aware of upcoming service in the future. Also checked on a part I ordered and made sure it was installed. Thanks for a great job! service in the future. Also checked on a part I ordered and made sure it was installed. Thanks for a great job! More
by BMASAMOTO
Employees Worked With
Cristal Pablo
September 21, 2024
Terrible communication. Was told my car would be ready in a day and they didn’t even tell me that it needed to spend a second day there. They never called and never picked u Was told my car would be ready in a day and they didn’t even tell me that it needed to spend a second day there. They never called and never picked up the phone. More
by JONAHPEARL25
Employees Worked With
September 20, 2024
I purchased a car and the dealer refuses to provide the second key, or any additional keys. This is a concern beyond salesmanship and customer service, which they both fail in - salesmanship and customer s second key, or any additional keys. This is a concern beyond salesmanship and customer service, which they both fail in - salesmanship and customer service. More
by COLORFULBLOOMS
September 20, 2024
Very unprofessional team. Car had issues, had to take back to dealership for service. Warranty extension info is not shared with us, even after asking!! Car had issues, had to take back to dealership for service. Warranty extension info is not shared with us, even after asking!! More
by SREERAM44
Employees Worked With
September 19, 2024
They are very busy and really don’t seem to care too much whether you are a client there or not whether you are a client there or not More
by bettinaomara
Employees Worked With
September 18, 2024
Everyone was very nice and helpful. A loaner car was not available. but it was mentioned that BMW has a contract with Uber in which they can take me home and bring me back. However, the A loaner car was not available. but it was mentioned that BMW has a contract with Uber in which they can take me home and bring me back. However, there had been no mention that there's a fee. It would have been nice if that fact had been shared with me when the Ubers were mentioned. More
by baabpro
Employees Worked With
Sal
September 16, 2024
Everyone was so nice and helpful. Gary answered all my questions, and I had a lot! And Dell and Sam worked really hard at getting me the best deal and explaining everything to me. I c Gary answered all my questions, and I had a lot! And Dell and Sam worked really hard at getting me the best deal and explaining everything to me. I couldn’t be happier! More
by hwakey
