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Santa Monica BMW
Santa Monica, CA
1,639 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,639 reviews
Verified Customer
July 16, 2024
Spent $4000 on engine service/repair. Car failed smog test twice. Cesar (head of service) was rude and made it clear he didn't have time for me and my small problem. I have filed a for Car failed smog test twice. Cesar (head of service) was rude and made it clear he didn't have time for me and my small problem. I have filed a formal complaint with BMW as I was charged nearly $780 for a new battery. 1/2 of those charges were for labor to install the battery. The highest price quoted from other BMW services in the area was $355, labor & battery included. More
by pamlinderman
Employees Worked With
July 16, 2024
Kye was very patient and extremly helpful in the sale. Thank you Kye! And thank you to the rest of the team. Thank you Kye! And thank you to the rest of the team. More
by JIMRODRIG9
Employees Worked With
Other Employees :
Kye - Young Salesman: ***** (5 Stars for Kye) went the extra mile for us!
July 16, 2024
Great service and attention to details. Also very honest on what should be done or not. Also very honest on what should be done or not. More
by A.ORSOLINI72
Employees Worked With
July 16, 2024
Had to bring my car back because they didn’t do what I brought it in for. Now my oil is leaking since they did the oil change. I need them to fix this issue. brought it in for. Now my oil is leaking since they did the oil change. I need them to fix this issue. More
by PATH4MCGRATH
Employees Worked With
Not sure if their names
July 14, 2024
The service here has always been excellent and every BMW employee I have ever interacted with has always been helpful and efficient. employee I have ever interacted with has always been helpful and efficient. More
by MANALQAQI
July 12, 2024
This dealership needs to learn how to communicate with customers. All service advisors should call our text their customers as to the status of their cars before leaving for the day. I called eleven time customers. All service advisors should call our text their customers as to the status of their cars before leaving for the day. I called eleven times yesterday to try to reach a human being to find out if/when my car was ready. So frustrating! In addition, I was charged $680 for labor for inspecting my car to tell me everything is fine which I knew because my car has very low mileage. $680! How much an hour is that? So I paid $850 to have a couple of fluids topped off. That's absolute robbery!!! Shameful! If I didn't have an electric car I would NEVER go to that dealership. More
by ANNGOLD
Employees Worked With
Don't know names
July 10, 2024
Great service fast and well done. Lucky to have a good dealership on the Westside. Lucky to have a good dealership on the Westside. More
by BELIEF
Employees Worked With
July 09, 2024
Making appointment was easy and respond was professional, service by Chris was professional as usual. Over all great! service by Chris was professional as usual. Over all great! More
by REZA_NADERKHANI
Employees Worked With
July 06, 2024
Both salesmen were Knowledgeable, professional and kind. I appreciate the service and respect. Job well done! I appreciate the service and respect. Job well done! More
by RENEE.COFIELD
Employees Worked With
