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Santa Monica BMW
Santa Monica, CA
2,052 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,052 reviews
Verified Customer
October 21, 2025
Worst car service department anywhere. Non communicative, inefficient and rude service advisors. Mercedes, Audi and Range Rover in Santa Monica are all far superior. Black mark on BMW bran Non communicative, inefficient and rude service advisors. Mercedes, Audi and Range Rover in Santa Monica are all far superior. Black mark on BMW brand. More
by Rocky
October 20, 2025
The service department was not very communicative and extremely hard to reach while my car was in for service. I had to ask for a supervisor multiple times. extremely hard to reach while my car was in for service. I had to ask for a supervisor multiple times. More
by jyaroslow
Employees Worked With
October 18, 2025
Cesar Pleitez always takes care of me and he’s great I serviced my car and they were quick and effective in completing it on time. Thank you. serviced my car and they were quick and effective in completing it on time. Thank you. More
by CHRISGMAKEUP
October 17, 2025
Sal was great. Cordial. The place got to business and my car was ready before the end of the day. They didn’t try to stick me with false repairs either. It was st Cordial. The place got to business and my car was ready before the end of the day. They didn’t try to stick me with false repairs either. It was straightforward and honest. If it’s always like that, I will go back. More
by WILLIAM.PARKIN
Employees Worked With
Sal Tafoya
October 15, 2025
Great service. Love working with Chris! I am very satisfied! I will plan to do all my service and purchasing at SMBMW. Love working with Chris! I am very satisfied! I will plan to do all my service and purchasing at SMBMW. More
by GREG@SHAINDEVELOPMENT.COM
Employees Worked With
October 15, 2025
No comment today. I was pleased with the level of service on the day that I came in. Thank you. I was pleased with the level of service on the day that I came in. Thank you. More
by SHERRIEBERGER
October 13, 2025
Dealership offers attentive and good customer service. the only thing I noticed was that my new tire (due to flat) was a bit cheaper at the Sherman Oaks Dealership where I generally go for maintenance. Ot the only thing I noticed was that my new tire (due to flat) was a bit cheaper at the Sherman Oaks Dealership where I generally go for maintenance. Otherwise - the SM Dealer was fine. More
by EHOOKAYLO
Employees Worked With
Chrystal - in Service - very good. Susan - in after hours and daytime reception - excellent!
