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Santa Monica BMW

Santa Monica, CA

4.1
1,830 Reviews
About Santa Monica BMW New BMW Inventory Finance Center Contact Us Welcome to Your BMW Dealer in Santa Monica Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family. At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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1127 Santa Monica Blvd

Santa Monica, CA

90401

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Showing 1,830 reviews

April 03, 2019

Superb service Santa Monica BMW has great cars new and used, wonderful caring people to help you find a car that is suited to you, and superb service people! They e More

by Darrell7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Meyers
January 07, 2019

Destroyed my car Took the car here for an airbag recall at 8am. Asked them to check the engine overheating when idle and PDC controller. Manfred Guzman, who is the More

by sammyjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manfred Guzman
November 06, 2018

Dehumanizing experience Just moved here and SM BMW is the closest to me from MDR so I made a service visit, had a rear parking light go out and tire pressure light go off and More

by veritasaequitas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill
October 26, 2018

You can wait there forever and they don't care Terrible. Very disappointed in Chris Myers. He was MIA for 20-30 minutes as my completed paperwork sat on his counter while I waited in the lobby. I More

by djlee622
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chris Myers
August 05, 2018

Love Santa Monica BMW! Santa Monica BMW is the best! Everyone I’ve dealt with there has always been very courteous and helpful. Sending my car there for service is truly a More

by oddeleon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
June 08, 2018

Unresponsive and rude I'm not sure if business is so good that they don't feel it's necessary to treat new customers with any respect, but that's the feeling I've been left More

by NYCMIALA
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Did not retain any names
May 31, 2018

Fast service but poor communication The service was fast enough but the communication was very poor. I was telling about a problem on my car but the representative (Bill) cut me off and More

by ersin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill
May 25, 2018

Poor communication / no regard for the client I've been a BMW owner for many years and have dealt with Alexander BMW and BMW of Monrovia. This time around because of proximity I wen to Santa Moni More

by Jin22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris
May 02, 2018

The worst experience ever! Santa Monica BMW Service provider/dealership, Sorry, but it was the worst experience ever! And right now I took my car to another dealership to work o More

by JOY
Recommend Dealer
No
Employees Worked With
BL
April 07, 2018

Excellent services again I trust and go to Chris every time my two cars have any problems. This time, Chris and two service managers (Danny and ?) did again the most satisfac More

by WH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris and service managers
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