Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Santa Monica BMW
Santa Monica, CA
1,830 Reviews
About Santa Monica BMW
New BMW Inventory
Finance Center
Contact Us
Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,830 reviews
January 16, 2023
Cesar Pleitez was great. Veery east and efficient process. The team was very helpful and accommodating Veery east and efficient process. The team was very helpful and accommodating More
by jonathanmerber
Verified CustomerEmployees Worked With
Other Employees :
Cesar pleitez
January 15, 2023
Dell Jr. made the experience seamless and I left fully satisfied. Brett and Gary were helpful with setting up the car. Much thanks to all involved! made the experience seamless and I left fully satisfied. Brett and Gary were helpful with setting up the car. Much thanks to all involved! More
by CONDOLAWYR
January 14, 2023
Nice and friendly staff, quick turnaround. Sometimes busy. Ready to assist with whatever problem you may face. Sometimes busy. Ready to assist with whatever problem you may face. More
by yegor111
January 12, 2023
Rude reception , service light still on despite them having completed the service so I’m not even sure they did the work they billed me for. having completed the service so I’m not even sure they did the work they billed me for. More
by Nr010185
Employees Worked With
Front desk clerk -rude and playing on her phone
January 12, 2023
My car was kept for two days with a late afternoon notice to come retrieve the car by 7pm. I called the advisor to find out the status of what was done because I saw little evidence of any significant work o to come retrieve the car by 7pm. I called the advisor to find out the status of what was done because I saw little evidence of any significant work on the invoice. The advisor did not call me back after at least two voicemails and text messages. When I picked up the car, the person at the desk agreed that it appeared that two spark plugs were changed and tire pressure adjusted? The car was filthy with dust and dirt, not even vacuumed and the battery was not charged. The loaner was a very basic car too. Grabby brakes and all four tires spin when accelerating? I left a message for the advisor to have Bill follow up with me the next day. No calls. Waste of a lot of time. Brandon who assisted with the car and Damian at the loaner counter was very nice. More
by KDITTMARMD
Employees Worked With
Bill, advisor. Please read above
January 12, 2023
Chris Myers and his team did a great job. Special thanks to Daniel for being communicative and quick with his service. Special thanks to Daniel for being communicative and quick with his service. More
by smjcarney
Employees Worked With
