
Santa Monica BMW
Santa Monica, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Overall, everything went perfectly. Communication was excellent and service was completed earlier than expected. Will use them again! Communication was excellent and service was completed earlier than expected. Will use them again! More
Everyone was friendly and helpful. They repaired my car quickly and set me up with Uber to and from the shop. I will absolutely come back for all my car services and repairs. Thank y They repaired my car quickly and set me up with Uber to and from the shop. I will absolutely come back for all my car services and repairs. Thank you Santa Monica BMW!! More
Good service. Love the video a customer gets from the service issue. Nice and knowledgeable people who work at Santa Monica BMW service dept. Love the video a customer gets from the service issue. Nice and knowledgeable people who work at Santa Monica BMW service dept. More
Quick and courteous service delivered on time and to the estimate. We waited in the customer lounge which was clean and comfortable estimate. We waited in the customer lounge which was clean and comfortable More
Easy drop off process. Fast same day service. I Love the video analysis sent by text Fast same day service. I Love the video analysis sent by text More
Great Service! Brett and Henry were excellent. Made the process simple and easy. Would buy again Brett and Henry were excellent. Made the process simple and easy. Would buy again More
I have worked with BMW dealers in SoCal for more than 20 years, and I have never seen such a failure. The maintenance service was done. I have further done with the cashier, who specifically indicated years, and I have never seen such a failure. The maintenance service was done. I have further done with the cashier, who specifically indicated that the car will be pulled over in 7-8 minutes. As it turned out, I waited for 20 minutes and saw nothing for me. I then asked Chris who kindly pushed it for me. Ah, because it was lunch time. But it wasn't lunch time when I started waiting in the first place. Then after another 15 minutes, I got a guy who approached me asking I needed a car wash before I get the car. Then there was another 20 minutes of wait. Finally! What is the SOP at your dealership? More
I always have trouble getting someone to call me back after an appointment. I have had trouble beforehand getting an appointment. after an appointment. I have had trouble beforehand getting an appointment. More