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Santa Monica BMW

Santa Monica, CA

4.1
1,919 Reviews
About Santa Monica BMW New BMW Inventory Finance Center Contact Us Welcome to Your BMW Dealer in Santa Monica Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family. At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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1127 Santa Monica Blvd

Santa Monica, CA

90401

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Showing 1,919 reviews

February 17, 2023

Overall, everything went perfectly. Communication was excellent and service was completed earlier than expected. Will use them again! More

by ALANPBP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2023

Everyone was friendly and helpful. They repaired my car quickly and set me up with Uber to and from the shop. I will absolutely come back for all my car services and repairs. Thank y More

by AMY.R.GROVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dellis Montell Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yourik Ghadimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Zubko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Cueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2023

The service was great! I got my vehicle back in a timely manner as promised More

by mstraceyavon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
February 16, 2023

They are great with communicating with the customer and letting them know what is wrong with their vehicle. More

by KAOWENS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manfred Guzman and Sébastien
February 16, 2023

Good service. Love the video a customer gets from the service issue. Nice and knowledgeable people who work at Santa Monica BMW service dept. More

by ROBINARMANDPOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2023

Quick and courteous service delivered on time and to the estimate. We waited in the customer lounge which was clean and comfortable More

by PNERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
February 15, 2023

Easy drop off process. Fast same day service. I Love the video analysis sent by text More

by KRIS.PARKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Cueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

KRIS.PARKS responded

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February 15, 2023

Great Service! Brett and Henry were excellent. Made the process simple and easy. Would buy again More

by BRAD.SERKIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Levy
February 14, 2023

I have worked with BMW dealers in SoCal for more than 20 years, and I have never seen such a failure. The maintenance service was done. I have further done with the cashier, who specifically indicated More

by CEDRIC.CHOU
Recommend Dealer
No
Employees Worked With
Chris Myers
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2023

I always have trouble getting someone to call me back after an appointment. I have had trouble beforehand getting an appointment. More

by PEGASUS1133
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Souza-- was great after calling a 2nd time to schedule an appointment .
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