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Santa Monica BMW
Santa Monica, CA
1,796 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,796 reviews
January 10, 2023
Cristal and shop foreman Jose performed and excellent execution on a challenging car defect. Thankfully all parts were in stock and completed in a timely fashion even over the holidays. execution on a challenging car defect. Thankfully all parts were in stock and completed in a timely fashion even over the holidays. More
by JBO
Verified CustomerEmployees Worked With
Tech advisor Cristal. Shop foreman Jose.
January 10, 2023
Cesar, my service advisor super professional I live in Valencia CA and drive to Santa Monica. Because they have the best service l. Valencia CA and drive to Santa Monica. Because they have the best service l. More
by MARIOPALLAIS
January 10, 2023
Everything is great when you have the maintenance agreement. Everyone is friendly. I like the video updates they send. - They usually wash the car after service. They didn't when the car was done, bu agreement. Everyone is friendly. I like the video updates they send. - They usually wash the car after service. They didn't when the car was done, but they washed it after I asked. More
by SCOTTHMOSS
Employees Worked With
Bill Evans
January 10, 2023
Santa Monica BMW provides a consistently poor customer experience. The vehicle is never ready when they call me for collection, and I always spend at least 30 minutes standing in the street waiting for th experience. The vehicle is never ready when they call me for collection, and I always spend at least 30 minutes standing in the street waiting for them to retrieve it. Most recently, not only were they late but they hadn’t even washed it. More
by MICHAELGOLDBERG
Employees Worked With
January 10, 2023
Chris Myers is the best, truly! Always so helpful and the process is so easy! Always so helpful and the process is so easy! More
by JGARRETT5
Employees Worked With
January 10, 2023
Pablo took my issue even when I was late for my appoint. Which was nice of him. However, the wait time to just get engine oil was 4+ hours. Also for reason the texting between Pablo and I didn’t work. Or ra Which was nice of him. However, the wait time to just get engine oil was 4+ hours. Also for reason the texting between Pablo and I didn’t work. Or rather, he could receive my texts but I couldn’t receive his. More
by THOMPSON.CRISTINA
Employees Worked With
Other Employees :
Pablo
January 10, 2023
Everyone I dealt with was kind, courteous and efficient. Lovely to deal with. Very happy. Lovely to deal with. Very happy. More
by JEFFLIEBER
October 26, 2022
Great place to waste your time. Cesser “mgr” useless. It’s far but Pacific BMW in Glendale is actually a really good experience. This is chaos Cesser “mgr” useless. It’s far but Pacific BMW in Glendale is actually a really good experience. This is chaos More
by AbfabNYC
Employees Worked With
Cesear
