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Santa Monica BMW

Santa Monica, CA

4.1
2,059 Reviews
About Santa Monica BMW New BMW Inventory Finance Center Contact Us Welcome to Your BMW Dealer in Santa Monica Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family. At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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1127 Santa Monica Blvd

Santa Monica, CA

90401

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Showing 2,059 reviews

April 07, 2023

Pablo Penilla always provides great customer service. It is always a great, fast and detailed service. More

by PAULINAMZM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Pablo Penilla
April 07, 2023

Explained to me what needed to be done in simple language and made it very easy for me. I have bought 2 cars from this dealership and would go anywhere else. More

by WEBVINCE
Service Price Transparency
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Service Time
Recommend Dealer
Yes
Employees Worked With
Daniel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Cueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2023

Very bad service, no one pics up the phone, hustle to have an appointment, no follow up with the customer More

by ghalyaf2
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Service department
April 06, 2023

Great experience as always. Professional and friendly. No waiting time. Great product. Love my new car. More

by KARIN aljuri
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Gary Zubko
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2023

Bill Evans is a great service rep and you're lucky to have him working for you. Everything about getting service done to my BMW at SMBMW is done in a professional and friendly manner. More

by BRAD S
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Recommend Dealer
Yes
Employees Worked With
William Evans
April 06, 2023

I brought my car in because the windshield was leaking. they charged me 248 dollars to just determine that my windshield was leaking and needed to be replaced at a cost of 4 thousand dollars. total ripof More

by LAW30
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
krystal
April 06, 2023

great thank you for the service - got it done quickly! it was easy to book, Cesar was pleasant to work with and got some of the requests I needed done. love that we can easily text More

by Neechi
Recommend Dealer
Yes
Employees Worked With
Cesar Pleitez
April 06, 2023

I was treated professionally by Manny Guzman as always and I loved the Uber pickup and delivery system. Coming to the BMW service center was a very good experience for me. More

by BEV.BEACH
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Recommend Dealer
Yes
Employees Worked With
service dept. only
April 05, 2023

They don’t come any nicer than Cesar Pleitez, my service guy. He is the most accommodating, helpful, kind and nice service person I’ve ever had. I have only driven a BMW for thirty years. Love Santa Moni More

by GIZA1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Cesar Pleitez
April 05, 2023

The honest, courteous service, was a breath of fresh air. I will look forward to my next purchase from Santa Monica BMW! More

by DTRUTH7695
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Hafez, Adam Youssef
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