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Santa Monica BMW
Santa Monica, CA
1,633 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,633 reviews
August 01, 2003
I had a service appointment at this dealership for 2 in the afternoon. The appointment was made about a week ahead. I have been to this dealership for the last two years. When I drove up, I found a sign in the afternoon. The appointment was made about a week ahead. I have been to this dealership for the last two years. When I drove up, I found a sign in the driveway saying that lot is full, to make another appoinment and to come back another time. No aplogies just a nasty note. I parked my car in front of the driveway, and went inside thinking it was some stupid joke. After all this is a dealership, how can the lot be full. Lo and behold my service adviser first cant find my appoinment in his computer, but I found it on a printout of the days appointments. Then he starts telling me that they got backed up and I should come back another time. No apologies, no nothing just go away. They had my phone, but never bothered to call. I waisted an hour driving, about another half hour fighting with them, bottom line is that they will never see me there again. I have had many cars and still have several cars in the family, but never have been treated this way before. More
by ndz28
July 20, 2003
SM BMW is the nearest BMW Center to me, so when I started shopping for a new E46 M3, I went there first. I had done a lot of research on the car, so I knew what I wanted and was prepared to buy one (or at le shopping for a new E46 M3, I went there first. I had done a lot of research on the car, so I knew what I wanted and was prepared to buy one (or at least place an order) on the spot. The sales staff were incredibly arrogant; they had no interest in dealing at all. All of the M-series cars had substantial markups over MSRP ($7500+, which is the highest I've seen in the area), and they were completely inflexible. I guess they don't need the business.<br><br>Fortunately, I walked out and tried several other deals in the area (South Bay BMW and Cutter BMW), and had a much better experience with both. I bought a car from South Bay a week later.<br><br>Then, at my car's first service, I decided to give them another try. The service writers were apathetic, and when I spoke to the technician regarding a special request for my key coding, his attitude was dismal.<br><br>Don't go here. More
by socalm3
June 25, 2003
This dealership wouldn't bargain on price even on an unsold model sitting on the lot for 2 years. They must figure there are plenty of rich but ignorant people in their area who will pay anything witho unsold model sitting on the lot for 2 years. They must figure there are plenty of rich but ignorant people in their area who will pay anything without realizing you could pay full price for the newer, better model. This dealership isn't serious about doing business with anyone except the type of person who walks in, hands over their checkbook, and says "Take whatever you need, just give me my car." If that's how you like to buy cars, fine, but if you like to bargain, go check out other dealers. More
by Vanguard52
