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Santa Monica BMW
Santa Monica, CA
2,151 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,151 reviews
May 17, 2023
Top tier service visit. I had a roadside emergency and the BMW transport with Mike was excellent. Then, the dealership team took over and did a wonderful job. Cristal was su I had a roadside emergency and the BMW transport with Mike was excellent. Then, the dealership team took over and did a wonderful job. Cristal was super nice and helpful and assisted me right away. My car needed a wash after lots of driving and they made it look brand new. The issue was fixed quickly and my car is as smooth as ever. Thank you so much for this first class service. xo More
by Superestrella07
Verified CustomerEmployees Worked With
Cristal Hurtado
May 17, 2023
Chris Myers provided a great customer service and took a really good care of me as always! He is the best. really good care of me as always! He is the best. More
by Maxi
Employees Worked With
May 16, 2023
Greatly appreciate communication EV features from SM BMW Tech Rep Patrick Francis. Minimal interaction with service people. Tech Rep Patrick Francis. Minimal interaction with service people. More
by LDG144
Employees Worked With
Other Employees :
Patrick Francis, Brett Levy-both first rate
May 16, 2023
It took a while for me to decide between models and between electric and gas. Brett was the most knowledgeable and ultimately got me the most fantastic car I've ever owned. They provide an excellent se between electric and gas. Brett was the most knowledgeable and ultimately got me the most fantastic car I've ever owned. They provide an excellent service and education, more than just a sales company! More
by SGREENWALD1
May 16, 2023
My usual service rep, Pablo, was on vacation and I feel like there was no thought or consideration given to what really needed to be done immediately and the service department took advantage of the situat like there was no thought or consideration given to what really needed to be done immediately and the service department took advantage of the situation. I was not pleased nor did I expect the expensive bill. Not happy. More
by MARSHREE
Employees Worked With
Ma Fred Guzman
May 16, 2023
They did a great job handling my BMW that seemed to have many problems. It wasn't quick, but they figured a complex situation out and it ended up not being at a cost to me. many problems. It wasn't quick, but they figured a complex situation out and it ended up not being at a cost to me. More
by sara.bright
Employees Worked With
May 15, 2023
Service was only average - salesperson said LoJack was not optional which it is. New car guidance on features took only 10 minutes. not optional which it is. New car guidance on features took only 10 minutes. More
by LINDASEO
Employees Worked With
May 13, 2023
SM BMW Service is efficient and the people are trustworthy and nice. AND they found me a loaner with only 48 hour notice. trustworthy and nice. AND they found me a loaner with only 48 hour notice. More
by TTARECO
Employees Worked With
