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Santa Monica BMW
Santa Monica, CA
2,043 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,043 reviews
April 18, 2023
The issue with my car was very minor, no repair needed, just confirmation of the problem and then to clear the error on the dash. That said, my appointment was at 8am and I didn't hear anything until 2pm. just confirmation of the problem and then to clear the error on the dash. That said, my appointment was at 8am and I didn't hear anything until 2pm. That's 6 hours before they notified me there was no problem. A faster turn-around time would have been appreciated, since there was actually nothing that needed to be fixed. More
by TF.WOOD
Verified CustomerEmployees Worked With
Manfred Guzman
April 18, 2023
Pablo assisted me with the process if getting my i3 serviced. Very professional and helpful. I don’t understand why people complain about wait times to get their cars after service. It was only one per serviced. Very professional and helpful. I don’t understand why people complain about wait times to get their cars after service. It was only one person providing that service. We live in a society of instant gratification. More
by gina
Employees Worked With
Pablo
April 18, 2023
my appointment was for a recall notice but while i was there it turned out i also needed an oil change and other fluids, they also checked the brakes and found the rotors had barely anything left. they w there it turned out i also needed an oil change and other fluids, they also checked the brakes and found the rotors had barely anything left. they were able to manage all the repairs in a day and a half and get me my car back for the weekend. it wasn’t all happy news but all was handled quickly and professionally. they also sent me a short video of the brake inspection. More
by jbsc7
Employees Worked With
April 17, 2023
The personnel were friendly and they addressed me by my name.probably because I am a repeat customer. I paid for a service that was not diagnosed correctly and my problem still exist today. name.probably because I am a repeat customer. I paid for a service that was not diagnosed correctly and my problem still exist today. More
by MRKINGG
Employees Worked With
Manfred Guzman
April 17, 2023
Don't understand why it took over 20 minutes to get our car after clearing through the cashier car after clearing through the cashier More
by DBURNER
Employees Worked With
April 16, 2023
It took way too much time to retrieve my vehicle from service. Otherwise, everything was great. Another thing that bothers me is your wait time for a loaner and the type of loaner(s) that you offer. service. Otherwise, everything was great. Another thing that bothers me is your wait time for a loaner and the type of loaner(s) that you offer. More
by sanderfer1
Employees Worked With
Pablo and Danny from service.
April 15, 2023
I had too many things going wrong with my 2013 BMW so I ended up getting a new car! I was able to upgrade to a plug in hybrid 330e so I was very happy! ended up getting a new car! I was able to upgrade to a plug in hybrid 330e so I was very happy! More
by DRKRISLK
April 15, 2023
Friendly service and very efficient in terms of getting the car ready. I am happy I use this service center. the car ready. I am happy I use this service center. More
by PEPECARLOMD
Employees Worked With
