
Santa Monica BMW
Santa Monica, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Service rep took care of my problem in minutes with a curtsey and a smile. curtsey and a smile. More
Brought the car in on a Tuesday with a promised pick up on Friday. Never heard anything, took me several calls to get through. At one point got patched together with another customer in the line, completel on Friday. Never heard anything, took me several calls to get through. At one point got patched together with another customer in the line, completely unorganized. Service technician was unresponsive and hard to get a hold off, took several calls to get responses and none of them were definite. All in all a week total to get the car back for an inspection. Very frustrated, can't recommend that dealer, they used to be much better in the past. More
Everyone was wonderful from the test drive to the closing and delivery. Both my salesman and the administrator who closed the deal answered all of my questions clearly. Great process, and I love my new i4. and delivery. Both my salesman and the administrator who closed the deal answered all of my questions clearly. Great process, and I love my new i4. More
Came in for recall work. Service department was good. Friendly & efficient. Job done in a few hours. Check out was fast & easy. I like that they wash all the cars after ev Service department was good. Friendly & efficient. Job done in a few hours. Check out was fast & easy. I like that they wash all the cars after every service! Even recall jobs. More
purchase went smooth and easy. I did have a trade in . it was at night. I did have a trade in . it was at night. More
Cristal - my service rep - deserves special recognition for her kindness, professionalism and humanity. The tech Sebastian was awesome too. Many many thanks. for her kindness, professionalism and humanity. The tech Sebastian was awesome too. Many many thanks. More
Gary Z was so easy to work with. He was great and o appreciate his time He was great and o appreciate his time More
Chris in service was very nice and accommodating. I have been using Santa Monica BMW for nearly 2 decades now. I have been using Santa Monica BMW for nearly 2 decades now. More