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Santa Monica BMW
Santa Monica, CA
1,635 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,635 reviews
February 11, 2023
The day of my appointment SMBMW had personnel problems. It seemed that many of the Service Advisers did not make it in that morning and some service techs also were missing. My appointment was for 9:00AM a It seemed that many of the Service Advisers did not make it in that morning and some service techs also were missing. My appointment was for 9:00AM and after being parked in the driving lane of the street for 25 minutes, and sitting in the showroom lounge for 15 minutes, I finally saw the Adviser at 9:40 AM. I was pleased that the service was complete earlier than the time I had requested. More
by hansen_richard
Verified CustomerEmployees Worked With
Cesar Pleitez
February 10, 2023
Professional team provides good communication. They did a great job on my car. It’s running better than before. They did a great job on my car. It’s running better than before. More
by Gmen
Employees Worked With
February 09, 2023
Helpful and accommodating. Help me get done what I needed to get done. I felt safe and taken care of. Would use them ago. I would recommend them Help me get done what I needed to get done. I felt safe and taken care of. Would use them ago. I would recommend them More
by CATHERINEBLORD
Employees Worked With
February 09, 2023
Santa Monica BMW always provides excellent customer and vehicle service. My car has only been serviced at SMBMW. Chris Myers is great! vehicle service. My car has only been serviced at SMBMW. Chris Myers is great! More
by FERGALU
Employees Worked With
February 08, 2023
Cesar from the service department was excellent. He handled my normal maintenance request and some additional work that was covered under warranty. He handled my normal maintenance request and some additional work that was covered under warranty. More
by KBX3M
Employees Worked With
Cesar Pleitez
February 08, 2023
I've been working with Santa Monica BMW for many years now. They are very knowledgeable, courteous and prompt. Always quality work and always putting the customer first. now. They are very knowledgeable, courteous and prompt. Always quality work and always putting the customer first. More
by hanno.basse
Employees Worked With
Manfred Guzman, Gary Zubko
February 07, 2023
Just bought a new car- they provided great timely service and enjoyed the video of service required. and enjoyed the video of service required. More
by katiemccormick15
Employees Worked With
February 07, 2023
I was seen promptly. The video of the inspection of my car was great! All of the repairs shown were accounted for. It was a bit expensive, but my service person worked wi The video of the inspection of my car was great! All of the repairs shown were accounted for. It was a bit expensive, but my service person worked with me on the cost. I love coming to Santa Monica BMW because these guys are extremely knowledgeable in their expertise of BMWs! Thank you!! More
by brutisgirl
Employees Worked With
