Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Santa Monica BMW
Santa Monica, CA
1,636 Reviews
About Santa Monica BMW
New BMW Inventory
Finance Center
Contact Us
Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,636 reviews
March 28, 2023
The service station is spotless, the customer service friendly, and the maintenance performed quickly. I also like the automated text communication. friendly, and the maintenance performed quickly. I also like the automated text communication. More
by FCAL
Verified Customer
March 27, 2023
Always great service. The people at the service department is always attentive and courteous and communicate clearly. The people at the service department is always attentive and courteous and communicate clearly. More
by haeyungk
Employees Worked With
March 27, 2023
A great service department! Always makes the experience a pleasant one! Great job done by all Always makes the experience a pleasant one! Great job done by all More
by flymetv
Employees Worked With
Other Employees :
Bill Evens was the Best!
March 26, 2023
I came in without an appointment because my tire pressure was very low. After a quick inspection found there was a staple in my tire and I needed a replacement. Chris was able to have my tire fixed within a was very low. After a quick inspection found there was a staple in my tire and I needed a replacement. Chris was able to have my tire fixed within a couple of hours and I’m beyond grateful! Thank you! More
by Arockwell90
Employees Worked With
Chris Myers
March 25, 2023
While the waiting area isn't the nicest, I work nearby and can walk to my office, so it's not a big deal. The service department at SMBMW is great, especially Cesar. and can walk to my office, so it's not a big deal. The service department at SMBMW is great, especially Cesar. More
by MOCLACA
Employees Worked With
March 25, 2023
I had many gaps in communication and delays in service. This dealership may be too busy to offer a BMW experience. From dropping the car off I felt like they didn’t really care. This dealership may be too busy to offer a BMW experience. From dropping the car off I felt like they didn’t really care. More
by Big D
Employees Worked With
Service
March 25, 2023
Excellent Service at SMBMW! Highly recommend! They found an oil leak and informed me of the urgent issue. Highly recommend! They found an oil leak and informed me of the urgent issue. More
by MTHIBIANT
Employees Worked With
March 24, 2023
Great service. I was very happy with the outcome and the service representative was very helpful and provided regular updates. I was very happy with the outcome and the service representative was very helpful and provided regular updates. More
by AGHODGES
Employees Worked With
