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Santa Monica BMW
Santa Monica, CA
1,752 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,752 reviews
August 02, 2023
Friendly and competent service advisor. Work accomplished in a timely fashion and without any complications Work accomplished in a timely fashion and without any complications More
by 3jmann
Verified CustomerEmployees Worked With
August 02, 2023
another good service call. Everything clearly explained and executed. Ceasar is the best. Long time customer. Everything clearly explained and executed. Ceasar is the best. Long time customer. More
by VINCEM9777
Employees Worked With
August 02, 2023
Danny the service manager is the rudest person I have met that works in customer service. I hope no one else has to feel belittled by him. Those poor employees. Will never come here again. that works in customer service. I hope no one else has to feel belittled by him. Those poor employees. Will never come here again. More
by HELENKIM0220
Employees Worked With
August 02, 2023
Awesome service, the advisor cristal was very helpful and informative, will gladly return for further service. informative, will gladly return for further service. More
by SEBASTIAN11
August 01, 2023
Ceasar is always great to work with when I need services on my BMW's. Extremely satisfied with the whole service experience. on my BMW's. Extremely satisfied with the whole service experience. More
by TSUAREZ52
Employees Worked With
August 01, 2023
I consider communication to be an essential part of service for a car dealership. My son dropped off my car for simple, basic tire repair/replacement, covered under my wheel/tire warranty that was pur service for a car dealership. My son dropped off my car for simple, basic tire repair/replacement, covered under my wheel/tire warranty that was purchased along with the car. The service was completed at the end of the day, but the communication between my service technician, my son (whose availability to pick up my car was limited) and myself was terrible. I left a voicemail and a message with the service receptionist for home to call me back about the logistics and cost (should not be any) of the repair. I NEVER RECEIVED A CALL BACK. This is not the first time this has happened. Service was fine, communication was not. More
by SMGDDS
Employees Worked With
July 30, 2023
Cesar was great to work with. Always timely communication and on point service. Thank you! Always timely communication and on point service. Thank you! More
by pavlova2013
Employees Worked With
July 29, 2023
Danny Garcia - Service Manager, Sebastian - Tech, and Ceasar - Service Advisor have all taken excellent care of my 2011 BMW 1M Coupe. I'm very grateful. My car is rare and I do my best to keep it in Ceasar - Service Advisor have all taken excellent care of my 2011 BMW 1M Coupe. I'm very grateful. My car is rare and I do my best to keep it in pristine condition, it's a relief to have these guys on your car care/maintenance team. More
by cxjesse
Employees Worked With
Danny Garcia, Sebastian and Ceasar
