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Santa Monica BMW

Santa Monica, CA

4.2
1,752 Reviews
About Santa Monica BMW New BMW Inventory Finance Center Contact Us Welcome to Your BMW Dealer in Santa Monica Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family. At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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1127 Santa Monica Blvd

Santa Monica, CA

90401

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Showing 1,752 reviews

August 24, 2023

At this time, I was purchase so far most helpful. I am very happy I think I was going the right place and the best deals. More

by NOKNORA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2023

Service adviser could have reply on phone or sms more promptly. I asked not to wash car and put a printed sign in car, but the car was still washed with my print on the floor of the seats. More

by MINGZ.AU
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris Myers
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

Chris and staff are always friendly, professional, and helpful. Its always a great wxperience at SM BMW More

by EWAGNER26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

I was happy with the service and response time for my routine maintenance check. Cesar is always helpful with check in and explanations. The work was performed super quick and they provide a video of y More

by PETERSONK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Cueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

Great service. sales rep bret was great informative professional, and helpful about the car and all the workings More

by LIMESTON2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett
August 23, 2023

They hopefully resolved the long-running problem but both the service manager and service advisor were helpful and fair More

by stevenabraham30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Pleitiz
August 22, 2023

Terrible pricing, terrible customer service. The "specialist" was terrible. I'm never going to your place again. More

by kggresham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
An elderly white male in the service department.
August 22, 2023

Bill Evans explained everything in detail to me along with the pricing. So there were no surprises. The work was done in a very timely manner. Absolutely NO complaints. More

by JOANIE Berkley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Evans/Service Department
August 21, 2023

I’m very satisfied with the service I received and the contract explanation of my purchase. Dealer is very clean and great atmosphere! More

by Monica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2023

I was happy with the service I received. If you really want people to respond to your survey requests, ordering them to provide a minimum of 15 words is self defeating. More

by peterabrahams847
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Evans
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