Santa Maria Chrysler Jeep Dodge Ram
Santa Maria, CA
Filter Reviews by Keyword
By Type
214 Reviews of Santa Maria Chrysler Jeep Dodge Ram
THANK YOU.... Thank you for taking care of the recalls on both of our vehicle's . The service was done in a timely manner, and everyone is always friendly and read Thank you for taking care of the recalls on both of our vehicle's . The service was done in a timely manner, and everyone is always friendly and ready to help and get us back on the road. Thank you, as you know my time is just as important as yours. More
I trust your people and your work Michael Jordan always recognizes me personally and greets me with a hand shake. The service managers always provide excellent advice and don't try to Michael Jordan always recognizes me personally and greets me with a hand shake. The service managers always provide excellent advice and don't try to over sell me on things. The service is performed professionally, on time, and with a smile. I purchased my truck at your dealership, and have always been able to trust the people that I deal with there. More
Thorough and Personable! Each time I go in for scheduled maintenance on my Ram Pickup I have the best experience! All of the employees are friendly and try to be as realistic Each time I go in for scheduled maintenance on my Ram Pickup I have the best experience! All of the employees are friendly and try to be as realistic with anticipated time to complete a job. I have been very satisfied with the work completed and the service I received each time I have been in! Mizael and Rich do a great job! More
Replace Gas tank on Dodge Charge SRT 8 My Dodge Charge would quit running at a stop light, after it filling the gas tank. I called Mizael to make an appointment. On the phone He informed t My Dodge Charge would quit running at a stop light, after it filling the gas tank. I called Mizael to make an appointment. On the phone He informed that the problem was the gas tank and he would have to order a new one. The gas tank was on back order and would require several weeks to receive one. During this time Mizael kept me informed on the progress of the back order which I appreciate very much. He ,also explain the problem with the gas tank and if I did not completely fill the gas tank the Charger would not quit running. His knowledge save me a time, a trip and I could still use the car. When I brought the charge in Mizael order a grill for the for the hood of the Charger had it shipped over night and installed it. The Charge also required a Smog check as well as changing out the gas tank. The complete service time was less than a day and half which I thought was phenomenal. I appreciate all the excellent work the service people performed. Thanks Dave Beall More
Quik and easy I dealt with Jennifer and she was very professional and knowledgeable. This was my second visit for services on my 2017 Ram both time Jennifer was my I dealt with Jennifer and she was very professional and knowledgeable. This was my second visit for services on my 2017 Ram both time Jennifer was my service person. More
Best Sales rep ever! Jay was and is the most knowledgable salesperson that we have ever delt with. I would highly recommend asking for Jay at SM Chrysler if you are lookin Jay was and is the most knowledgable salesperson that we have ever delt with. I would highly recommend asking for Jay at SM Chrysler if you are looking fora car or truck. Just purchased a 2018 Rubicon and ordered a Power Wagon. More
Expensive but worth it. I always end up spending more than I expect when I drop off my Jeep Grand Cherokee '12. On the other hand, they fix what I need and keep up with the I always end up spending more than I expect when I drop off my Jeep Grand Cherokee '12. On the other hand, they fix what I need and keep up with the scheduled maintenance. More importantly they own their problems and take care of them. On this service visit, they admitted to a delay due to the fact that the first new radiator had a leak and another new one had to be ordered from out of town. Then, on the last afternoon, they'd assured me that it would be ready for the weekend, yet they called to say that during final assembly, a piece had slipped and the clockwork spring was broken and couldn't be fixed till Monday. They immediately arranged for a rental car that they paid for to cover the weekend and made sure that the estimated repairs and damage other damaged pieces were fixed before the end of Monday. It may be bit expensive, but i like that they own their problems and fix them expeditiously. More
As always I only get the Best Service from Micheal Jordan I have over 25 years of great Service from this Dealership and service dept. We have purchased 23 vehicles and 3 travel trailers. We recommended deale I have over 25 years of great Service from this Dealership and service dept. We have purchased 23 vehicles and 3 travel trailers. We recommended dealership to my mom, friends,daughters and and son in laws, they all have purchase 7 in total. More
Prompt service and very friendly Very friendly donuts and coffee fast and very professional ! First come first serve nice clean waiting room ! All service was explained and a quick tu Very friendly donuts and coffee fast and very professional ! First come first serve nice clean waiting room ! All service was explained and a quick turn around More
Took my vehicle in for express oil change and tire rotation. Service was very friendly, prompt, and professional. I was offered a ride with a courtesy vehicle and when I picked up my vehicle, they explained eve Service was very friendly, prompt, and professional. I was offered a ride with a courtesy vehicle and when I picked up my vehicle, they explained everything that was checked and maintenance that I might need in the future. More