Sansone Nissan
Avenel, NJ
Filter Reviews by Keyword
By Type
589 Reviews of Sansone Nissan
They are out and out Liars.Made a deal for a Altima,they took my trade and now we are getting billed from Mini when it was supposed to be in the Deal. After 3 weeks they said to me you don't have in writin took my trade and now we are getting billed from Mini when it was supposed to be in the Deal. After 3 weeks they said to me you don't have in writing Too Bad. STAY AWAY FROM THESE PEOPLE THEY ARE BAD NEWS More
On Saturday Feb 25, 2012 My daughter and I look at a 2009 Nissan Rogue that she had previously talked with the salesman and test drive the vehicle before this date. I had asked many questions about the SU Nissan Rogue that she had previously talked with the salesman and test drive the vehicle before this date. I had asked many questions about the SUV and one being is how was it my problem when the previous owners hadn't turned in the second key and wanted the second key. The salesman said he would look into it but once the money change hands hew forgot all about it and told me to talk to the sales manager who basically said too bad. Second, the vehicle was supposed to come with a full tank of gas. That day on our test drive the low fuel warning light was on saying the tank was near empty. We were told that the vehicle had to be off the lot that day. So my daughter when back a couple of hours later and drive off with a empty SUV. Had to put in $53 of gas on a vehicle that was supposed to be full. Another surprise was that the salesman was not aware of the extended warranty on the Rogue for the transmission. Never went over the certified used car warranty with us. The vehicle basically sold itself. Third, dings or chips out of paint on side panels. No one there to fix that day and would have to come back. Fourth, low tire pressure warning light intermittently coming on while on the test drive. Told the salesman and said it would be taken car of. Fifth, could get license plate off of trade in car and didn't have the bolts to installed the plate on the bought Nissan Rogue, come on your a Nissan dealer and don't have the bolts??? After talking to Cheryl, the Development Manager, an appointment was set up a few days later where all the previous mentioned problems would be resolved. My daughter arrived at the appointed 11am. She was instructed by Cheryl to ask for the Nissan Sales Manager Ray but Ray wasn't suppose to be in till 1pm and Cheryl was off that day. Naturally no one knew what was going on and they took her car to the service dept. One thing is on that day she got the second key but that was about all. They said they only put $20 worth of gas in the car which they say is their policy, I guess they never read their own website that says the car leaves with a full tank. They couldn't have put in $20 since the car already had over three quarters of a tank when she arrived. The guy who touches up the chipped paint wasn't there that day and the low tire pressure light was still not functioning correctly. She was there till 1:30pm and Still hadn't got hold of Ray who was said to be with another customer. I hope that customer had better luck than my daughter. So you can say it was a somewhat wasted trip. More
The salesman I had dealt with for my purchase was very helpful and informative. He made sure I felt comfortable with every aspect of the purchase at every step. I left the dealership totally satisfied a helpful and informative. He made sure I felt comfortable with every aspect of the purchase at every step. I left the dealership totally satisfied and would definitely recommend the dealership to someone else. More
We had a serious problem with a previous defective vehicle which was resolved in a most satisfactory manner. Our new Nissan Murano was delivered in a most professional fashion.Thanks to all the person vehicle which was resolved in a most satisfactory manner. Our new Nissan Murano was delivered in a most professional fashion.Thanks to all the personnel involved,my wife and i are extremely satisfied with the whole Sansone experience.My wife and I feel that this dealership cares about their customers and is dedicated to meeting their automobile and truck needs.When a salesperson,service mgr.,general mgr.and vice president get actively involved in making sure that a customers concerns are addressed,how can you not feel special.I give Sansone Nissan my highest reccomendation. More
I had purchased my first new cAr from Sansone 10 yrs ago, and it was time for a new car. I just went in to look, and saw what I wanted, Ray meet us at the door very pleasant and accomodating. I was not press and it was time for a new car. I just went in to look, and saw what I wanted, Ray meet us at the door very pleasant and accomodating. I was not pressured took a test drive, saw 2 vehicles and made my decision. Everyone at Sansone has always been nice and easy to deal with., if not I would not have come back a 2nd time! More
Purchased a used car and Ray was my sales person. He had a carfax for the car before I got there. He worked with me for a price, actually got me the best price for the car. He did not pressure me and made m a carfax for the car before I got there. He worked with me for a price, actually got me the best price for the car. He did not pressure me and made me feel real comfortable while purchasing this car. He found me a good bank to finance the car with got me insured before I left. I will go see Ray again when Im ready to get another car and recommend him to you, and all my friends and family. More
I went to Sansone Nissan looking for a 2011 Murano. Ray greeted me at the door and was very friendly. I told him what I was looking for and he showed me the available vehicles outside. The price was agre greeted me at the door and was very friendly. I told him what I was looking for and he showed me the available vehicles outside. The price was agreed upon fairly quickly. Overall it was a very easy process. More
I want to thank you on behalf of me (Jose Laos) and my wife Maria Laos for a wonderful gift of your services in the sales of our new "Nissan Sentra 2012". It helps so much to now that it was not only wel wife Maria Laos for a wonderful gift of your services in the sales of our new "Nissan Sentra 2012". It helps so much to now that it was not only well care for, but also at the best price of all. We'll definitely buy our next new vehicle in this dealership. "Thanks Again for your "Excellent Customer Service" Maria Laos More
The Sales Consultant, Ray Azaroon, was extreamly, extremely courteous and knowledgeable. We test drove two cars and were not pressured did into deciding on the car to select. The overall experience w extremely courteous and knowledgeable. We test drove two cars and were not pressured did into deciding on the car to select. The overall experience was great!I would refer my friends and family to this dealership. More
Very happy the way the transaction was done,nothing less than great. Thanks for making this transaction as easy as it was... Especially to Sales Manager Jeff and Sales person Ray.... Thanks again.... R C than great. Thanks for making this transaction as easy as it was... Especially to Sales Manager Jeff and Sales person Ray.... Thanks again.... R Contreras... More