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Sansone Mazda

Avenel, NJ

4.4
291 Reviews

100 U.S. 1

Avenel, NJ

07001

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291 Reviews of Sansone Mazda

April 11, 2024

Would actually be 4 & 3/4 stars, as the only negatives were: 1 - the extreme "low-balling" with the trade-in of an excellent very low-mileage Mercedes, AND 2 - the "chiseling" of the trade-in amount More

by P J G
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
JONANTHAN ROMAN
April 11, 2024

Ashanti was amazing so welcoming and helpful! They were quick and responsive. What a great experience More

by Colinhogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashanti
April 05, 2024

Thomas radwanski was my salesperson. He was most helpful in my decision to buy my car. His calm demeanor and patience helped tremendously. More

by lmdean27
Recommend Dealer
Yes
Employees Worked With
Francois Wethlet, Christopher Caramucci, Ziggy Grzejka
April 04, 2024

Was told I was paying 25 thousand for my car they charge me over 4 thousand more still waiting for them to adjust my contract or give me a different car More

by Unhappy cx30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mgr rich
Apr 08, 2024 -

Sansone Mazda responded

Hi, Thanks for bringing this to our attention. We're so sorry to hear about your experience. Please send us a direct email to our Customer Care Manager, AnnaLisa Bautista, at lbautista@sansoneauto.com, so we can investigate this issue further. We look forward to speaking with you and working towards a resolution.

March 25, 2024

Every time I go there they are all very nice and explain everything and send a video to show every thing More

by cynthiafroonjian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Daley
March 19, 2024

Ashanti was very pleasant to work with getting my car serviced. Very professional and nice throughout the process. Thank you Ashanti for your professionalism. More

by dwill3737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashanti
March 13, 2024

They worked with me to get a fair deal Jeff the salesman did a nice job for me More

by lsysko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JEFF., Christopher Caramucci
March 10, 2024

Ashanti is hands down one of the best reps at Sansone. From the second I arrived, she greeted me with a smile. She was actually the only rep that greeted me. I had several concerns with my vehicle and she More

by angelinasingleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashanti
March 05, 2024

I feel unsafe to drive in my vehicle after last two maintenance visits in the dealership. More

by erikastanko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No names
Mar 06, 2024 -

Sansone Mazda responded

Hi Erika, we're sorry to hear about your recent experiences at our dealership. Your safety is our top priority, and we take feedback like this seriously. Please reach out to Shaquasia Thompson, at sthompson@sansoneauto.com, so we can address your concerns and make things right. Thank you for bringing this to our attention.

March 04, 2024

The experience was great. . on a positive note I like that they recorded through video the multi inspection. More

by Bryan Ma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashanti , Timothy Esterly