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Sansone Mazda
Avenel, NJ
294 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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294 Reviews of Sansone Mazda
August 19, 2024
I own a 2021 for a few years now and have had such a wonderful experience with my vehicle so far and with the employees at Sansone Mazda when I need to bring in my vehicle for routine service. Always ha wonderful experience with my vehicle so far and with the employees at Sansone Mazda when I need to bring in my vehicle for routine service. Always have a wonderful experience specifically with Alex Maisonet. She is incredibly friendly, professional, and attentive. She always takes the time to throughly explain the process, and addresses all my concerns. It’s rare to find such dedication and customer service in this industry, and I am grateful to have had such a positive experience with Alex! I will definitely be returning to Mazda to purchase my next vehicle when my lease is up :) More
by Kelly.kishun
Employees Worked With
Alex Maisonet
July 13, 2024
Friendly,Knowledgeable, and Professional. Would recommend dealership!! Helpful and approachable staff. Quick service and on time appointments. Would recommend dealership!! Helpful and approachable staff. Quick service and on time appointments. More
by ajldp
Employees Worked With
Bryan Daley
June 17, 2024
The service department is awesome. Erik is my guy, and he makes sure everything turns out great! Very courteous and on time. He and the team always go the extra mile. Erik is my guy, and he makes sure everything turns out great! Very courteous and on time. He and the team always go the extra mile. More
by stevenweisberg
Employees Worked With
Erik
June 15, 2024
Stopped in for service. Ashanti took care of me and got my car right in. It was fine before I could finish my call. Plus nice and clean! Ashanti took care of me and got my car right in. It was fine before I could finish my call. Plus nice and clean! More
by AdamD
Employees Worked With
Ashante
May 19, 2024
They were quick and efficient. The customer service representative was very kind and helpful. The video experience explaining in detail what they service mechanic was doing was fa The customer service representative was very kind and helpful. The video experience explaining in detail what they service mechanic was doing was fantastic. More
by Blackpepa@67
Employees Worked With
Not sure
May 17, 2024
If you need a Mazda - Joe Guzzo at Sansone Mazda is the salesperson you want. I was 10 seconds from leaving the dealership in anger and fustration with quite a few things - and then Joe Guzzo walked insid salesperson you want. I was 10 seconds from leaving the dealership in anger and fustration with quite a few things - and then Joe Guzzo walked inside and just took care of things. I am not a "traditional" buyer and do not put up with wasting time at the dealer. Joe understood that and my limited time (I had driven over an hour for that particular car) and in just over 3 hours total time at the dealer over two days - I had the Mazda I wanted. I have been buying cars for over 35 years of all makes and models: VW, Kia, Porsche, Benz, Mitsubishi, Audi, etc. We love cars in my family So, in all seriousness, Joe Guzzo was by far the best and most understanding of any rep I have ever dealt with. Sansone is lucky to have his skills. More
by TOB
Employees Worked With
Joe Guzzo
May 02, 2024
Work was done as wanted. The time to complete nearly two hours is much too long after I had made and appointment and was on time. My time is important also. Even though I bel The time to complete nearly two hours is much too long after I had made and appointment and was on time. My time is important also. Even though I believe they do good work, I will probably go elsewhere in the future. More
by Waykay4730
Employees Worked With
Don’t remember names
