Sansone Mazda

Dear Jeff, We are writing to extend our sincere gratitude for the exceptional assistance you provided us in finding the ideal Mazda. As we sought a crucial second vehicle for our family, your guida gratitude for the exceptional assistance you provided us in finding the ideal Mazda. As we sought a crucial second vehicle for our family, your guidance throughout the process was invaluable. Your professionalism, extensive knowledge of the Mazda lineup, and patient approach truly set our experience apart. You made what can often be a daunting decision feel straightforward and enjoyable, ensuring we felt confident in our choice. We were so impressed with your service that we made sure to leave outstanding feedback for both you and your manager on the online review platforms, hoping to accurately convey our satisfaction. Having been Mazda owners in the past, we've always appreciated the brand's commitment to quality and innovation. The redesigned CX-90 has particularly captured our interest. With our current lease set to conclude in approximately one year, we are anticipating the opportunity to work with you again. We would be delighted to revisit the dealership and discuss our options for a new vehicle, potentially the CX-90, when the time comes. Thank you once more for your excellent service, Jeff. We very much look forward to connecting with you again next year. Sincerely, Eugene Albrecht and Raffaella More

Very nice and easy experience. Service did not take long and Ashanti, my service advisor, is very personable and friendly! Service did not take long and Ashanti, my service advisor, is very personable and friendly! More

Shout out to Ashanti my service advisor. Best service advisor!!!! Comfortable lounge / waiting area too Best service advisor!!!! Comfortable lounge / waiting area too More

If you live in the vicinity of Woodbridge, New Jersey (or on Staten Island like me!), and you're a fan of Mazda vehicles (as I am) and youre in the market for a new one, you owe it to yourself (and your wall on Staten Island like me!), and you're a fan of Mazda vehicles (as I am) and youre in the market for a new one, you owe it to yourself (and your wallet!) to pay a visit to Thomas Randwanski at Sansone Mazda on Route 1 in Avenel, NJ! Thom is not merely Sansone Mazda's Sales Manager, but he's one of the absolute best sort in the auto sales business... Thom transitioned from being it's longest-serving and most saught-after salesman to, by far, the finest sales manager this location has ever seen in my many years of experience with this well-established Mazda dealership. In a highly-competitive business often panned for slick-talking and pushy salespeople, I'm thrilled to say that Thom is the very opposite of that often-valid stereotype. Literally the day before this amazing purchase experience, my wife and I were hit with the unexpected (and extraordinarily stressful) news that Mazda Financial Services (MFS) could not extend our lease having already granted us a 6-month extension, literally giving us a mere 2 weeks to literally scramble to find a new vehicle. This was especially unexpected, because the last time we extended the lease in early January, nobody at MFS alerted me this would be the final extension, a most inconvenient and glaring error on their part. With that sudden piece of news, I immediately contacted Sansone Mazda to see what options I had under such sudden and stressful circumstances. I explained our situation to Amanda in leasing, and she told me she'd get Thom to contact me as soon as possible. Maybe an hour or so later, Thom indeed got in touch with me. Almost immediately after I explained our predicament, Thom immensely helped to allay my most pressing concerns of having to suddenly come up with the typically necessary funds to drive home a new vehicle, e.g., the down payment, considerable sales taxes/fees, first payment, plus much-needed tire/wheel coverage. Being a long-time customer along with Thom's long history at Sansone instantly became a most invaluable asset. The very next day we went to see Thom to hopefully buy out our previous 2024 CX-90 PHEV lease and get us into a new vehicle with a similar or better payment with less money down. To make a long story short, Thom pulled off what I consider the ultimate "miracle" in my many years of auto buying/leasing! He got us into the beautiful new 2026 CX-90 Premium Sport trim level with a slightly lower price yet considerably more features and noticeablely-improved refinement for literally HALF what put down the last time with ALL taxes, fees, first month's payment PLUS tire and wheel coverage INCLUDED in an actually LOWER monthly payment than we were paying (:-D) even with my improving credit score still not being the world's greatest at the moment... If THAT wasn't the most epic of WIN-WIN-WIN outcomes for both parties imaginable, I can't imagine a better one... Thom pulled it off without any pressure whatsoever and then some! So to finish, whether or not you're in a similar bind that we were, or if you're simply just tired of the usually painful car-buying xx, please do yourself (and your wallet!) a favor, don't walk, just RUN and go see Thom Randwanski at Sansone Mazda for a truly EXTRAORDINARY deal and an even greater auto-shopping experience! More

The staff was very professional, the establishment was clean and felt welcoming. Ashanti was a stand out with her stellar service. clean and felt welcoming. Ashanti was a stand out with her stellar service. More

4 year owner, and the front desk associates are always welcoming and available for questions and concerns. welcoming and available for questions and concerns. More

I couldn't be happier with my experience at this dealership. The team was knowledgeable, honest, and respectful of my time. Everything was explained clearly, and I never felt rushed or pressured int dealership. The team was knowledgeable, honest, and respectful of my time. Everything was explained clearly, and I never felt rushed or pressured into a decision. The car was exactly as described, and the process was smooth from start to finish. I would absolutely come back. More

La atención fue buena el agente que me atendió estuvo siempre pendiente de la atención y de los requerimientos que como cliente uno merece y los fue solucionando. siempre pendiente de la atención y de los requerimientos que como cliente uno merece y los fue solucionando. More

The fastest and least stressful car-buying experience I’ve ever had. I’d already looked at a few other places for months prior to going to Sansone Mazda, where navigating their website felt like an all-d I’ve ever had. I’d already looked at a few other places for months prior to going to Sansone Mazda, where navigating their website felt like an all-day ordeal. I LOVE MY NEW MAZDA CX-30 2.5S and I had to add that first. I read positive reviews about Sansone Mazda and after reading about salesman Thomas’s great feedback from customers, I reached out online and someone contacted me promptly. Thomas is a great, down-to-earth guy who is not pushy and listens. I test drove the car, discussed numbers, and wrapped up financing next door at Jeep because there were many purchasing cars that day at the Mazda dealership. He was just as fantastic as Thomas, and he made me laugh quite a bit. All was negotiated quickly. No games, just straightforward and efficient. The finance experience was truly above and beyond. Thomas and the Finance Manager at Jeep also followed up afterward to make sure I was happy and to thank me for my purchase. I received a thank you card from Thomas, in addition to an email, a notification card in the mail and a call when my plates and registration were ready. It took only two weeks. I really appreciate their effort to make sure I knew I could swing by to retrieve everything, and it took about five minutes at the pickup desk to retrieve both. It helps to bring the orange card that was mailed to you because when you hand it to them your name is already on there, so you don’t have to fill some paperwork out or spell your name. I called Thom and told him I would stop by on Saturday and not sure what time to pick up my plates and registration. When I did drive over a few days later, a very nice gentleman approached me while I was waiting for Thomas who wanted to put on my plates, say hello and answer questions I might have about the new car. The young man offered two times to assist me which was fantastic, but I did want to wait for Thomas. After a few moments, I was told that Thomas was on a test-drive with another customer, who happened to be Danny the Assistant Manager who insisted on helping me with attach my plates. This impressed me because sometimes salespeople will sell you a car and not want to waste time further assisting you with plates and questions and answers so they can be busy trying to make a sale. Not here! That was the cherry on top of the sundae, and I have no problem driving an hour from my home to be treated properly and give my business to Sansone Mazda. More