Sansone Mazda

Everything was excellent with the new cx9 . Sam, the salesman should be commended for his no bs approach to selling cars. He gave me the best deal, had the car waiting for me when I got there, and helpe salesman should be commended for his no bs approach to selling cars. He gave me the best deal, had the car waiting for me when I got there, and helped me install my own roof rails.  I couldnt be more pleased with the whole transaction and will happily recommend Sansone, and Sam, to my friends and family. I drove from Brooklyn to To New Jersey to do the deal with Sam. The dealers in Brooklyn and Queens didn't seem interested in their customers and always had some kind of "hidden" motive to sell you what they wanted and at their inflated prices. Sam from Sansone gave a a great deal over the phone and when I got to the dealership, that was exactly the deal I got. More

Gave 5 across the board because the dealership deserved it. Everyone was great. This is my 2nd purchase from Sansone Auto Mall. Will continue to purchase vehicles at this location. it. Everyone was great. This is my 2nd purchase from Sansone Auto Mall. Will continue to purchase vehicles at this location. More

Went to Sansone to buy a certified pre-owned vehicle. They wanted $1850 to certify the vehicle. It was already 'inspected' and had the credentials to 'pass inspection' but I couldn't have the vehicle 'of They wanted $1850 to certify the vehicle. It was already 'inspected' and had the credentials to 'pass inspection' but I couldn't have the vehicle 'officially certified' without paying almost $2000. They charged $350 documentation fee and when I asked the salesman if there were any other fees that I would be charged he said 'no'. When I went to sign the paperwork for financing, the finance manager tacked on another $300 for window etching. I was really annoyed. It was explained to me that the windows were already etched and I had to pay for the etching. But if the windows were already etched, and the car was pre-owned, didn't the original owner pay for etching?! It was THEN explained that etching is a service that you must 'activate' and that when the car is turned in, the etching is 'de-activated' and now that I am purchasing the vehicle, I have to pay to 're-activate' the etching 'service'. So I bit it and payed the $300. I went through a few more things with the finance manager and then I had to wait to get the keys. When I finally got to drive it off the lot I forgot about the etching stuff. A few days later I was looking at something on the car and I checked the windows - wouldn't you know it, there are NO VIN NUMBERS ETCHED INTO ANY OF THE WINDOWS ON THE VEHICLE. All the extra fees are total crap. I would be more accepting of a fee if they just lumped it all together and called it a 'Dealership Fee'. At least it would be honest. Shame on the staff at Sansone and all the dealerships that pull this kind of scam. I will never purchase a vehicle from Sansone again and neither should you. More

We had an excellent car buying experience at Sansone's Route 1 Mazda. The first person to help us out was CJ. CJ was extremely friendly and not at all pushy like other salesmen we came across at a few o Route 1 Mazda. The first person to help us out was CJ. CJ was extremely friendly and not at all pushy like other salesmen we came across at a few of the other dealerships we went to. He quickly got us into the vehicle that we wanted to see and onto the road for a test drive. After deciding that we were interested in a particular car (CX-9), we went inside with CJ to discuss price. Shortly after sitting down we were introduced to Eric and Albert - each of whom were also extremely friendly and professional (and even humorous). Eric, Albert and CJ wasted no time in working out a deal with us that was to our satisfaction. After agreeing in principle to the terms, we were sent to Susan (in finance) to complete the paperwork. Like everyone else we dealt with that day, Susan was fantastic. In summary, the combination of great people, professional customer service and great value made our car buying experience at Sansone's Route 1 Mazda a terrific one. More

A few days after buying my CX-9 I had to head back to Sansone Route 1 Mazda to, among other things, have an additional key cut / programmed. While I had a great car buying experience at Sansone's Route Sansone Route 1 Mazda to, among other things, have an additional key cut / programmed. While I had a great car buying experience at Sansone's Route 1 Mazda just days before, for some reason I was bracing myself to be disappointed with the service/auto body center. Wow was I wrong. Fernando, the service manager I dealt with, was awesome. He quickly took care of me and more importantly, my car. If all of my service / auto body experiences at Sansone's Route 1 Mazda end up being as great as the experience that I had dealing with Fernando, I will gladly drive down from NYC to have my car serviced there. More

I began my search for a Mazda 3 at Sansone with Robert as my salesperson. He was very positive that he would be able to find the car and price that was right for me. I chose to visit three other dealer's o my salesperson. He was very positive that he would be able to find the car and price that was right for me. I chose to visit three other dealer's only to come right back to Sansone. Robert had called me throughout my shopping process to see how my progress with finding the right car was going. I soon learned that Sansone offered the best pricing and car with the features that were important to me. The Sales Manager and Finance Manager were also extremely helpful in the buying process. The group worked as a team and in the end I purchased the car that I wanted at the price I could afford. I cannot express my gratefulness enough to the entire Sansone team for helping me with the purchase of my daughter's 18th Birthday and Graduation gift! More

I am a first time car owner and when I started looking around for cars I had no idea what I wanted. I went from dealer to dealer and ended up at Sansone Auto Mall. I took a look at the mazdas and fell in around for cars I had no idea what I wanted. I went from dealer to dealer and ended up at Sansone Auto Mall. I took a look at the mazdas and fell in love. When I went into the showroom I was expecting to be bombarded but the atmosphere was calm and relaxed and suited for the customer. I was able to take a look and 3 cars without being interupted by pushy salesmen. And when I was ready for assistance they were eager to help. The salesman I worked with, Eric, was very nice and was a tremendous help. When we started talking PRICE I was suprised at HOW GREAT THE PRICES WERE. Since I was a first time car owner they were able to WORK WITH ME and get me THE BEST DEAL possible. I would HIGHLY RECCOMEND SANSONE to anyone looking to buy a car. More

Sam was probably the most straight forward honest sales men i have ever delt with in buying vechiles. Was very helpful throughout the whole process. Went step by step had a great test drive showing me all men i have ever delt with in buying vechiles. Was very helpful throughout the whole process. Went step by step had a great test drive showing me all the features and how the car drove. The purchasing went so smooth. thanks Sam... More

With the help of Sam i felt completly comfortable buying my awesome new mazda. had a great test drive learning about the car, and then dealing with those whole car sale which i thought was going to be night my awesome new mazda. had a great test drive learning about the car, and then dealing with those whole car sale which i thought was going to be nightmare he made it so easy by being straight forward and the deal was done before i knew it. thanks sam More