Sansone Kia

So far so good. No complaints to date. Owner of 2022 forte model for four months . First oil change was free and the service was excellent. Four months is not enoug No complaints to date. Owner of 2022 forte model for four months . First oil change was free and the service was excellent. Four months is not enough to come to any conclusion. Hope to continue doing business with Kia. More

Service dept, especially Jamie. , were very responsive re: progress and timetable. Date promised was nearly exact and truly appreciated the loan car provision. , were very responsive re: progress and timetable. Date promised was nearly exact and truly appreciated the loan car provision. More

FIVE STARS FOR SURE. Great service department --very clean and was done on timely basis. Great service department --very clean and was done on timely basis. More

When I arrive Karina attended me with a big smile and was very friendly professional. very friendly professional. More

excellent service, friendly people, I was assisted by KARINA MURILLO that is and excellent rep. KARINA MURILLO that is and excellent rep. More

I drive from SI to only come here because I’ve never been let down. Thank you for amazing service and for treating each customer like a human being, it is really appreciated let down. Thank you for amazing service and for treating each customer like a human being, it is really appreciated More

We had a very good experience at samsone kia, excellent attention, very good service .the time for the job was the one they suggested. attention, very good service .the time for the job was the one they suggested. More

Reached out to this dealership 2/18 inquiring about a vehicle which I was told was available. I spoke to Arianna who informed me that she would be sending me the window sticker and the cost breakdown wit vehicle which I was told was available. I spoke to Arianna who informed me that she would be sending me the window sticker and the cost breakdown within 10 minutes of our call at 12:50PM. I later reached out about 1.5 hrs. later to which I am informed by another gentlemen that this vehicle was sold at 1:40PM and that there was another vehicle that fit my inquiry arriving in March. I asked to speak to a manager to which the transfer failed. I get a call back from now a 3rd person from this dealership informing me that the initial vehicle i inquired about was sold AND there was not another vehicle in transit for March that fell in line with that I was searching for. Not only was I provided information twice, I never received the courtesy of a call back or email which was promised to update me or own up to their mistakes. On principle this is both bad training from management's part to not properly train their team and unprofessional to not do what it is that you said you will. Absolutely disappointed and I would caution others to make sure 100% that the vehicle you are asking about is actually in stock and avoid the nightmare that I went through. More

Tito was upfront, honest and great salesman! One of the only dealerships nearby selling the telluride at MSRP. I waited two months but got the car I wanted at the right price. Tito was a great communicator only dealerships nearby selling the telluride at MSRP. I waited two months but got the car I wanted at the right price. Tito was a great communicator and had everything ready for us when we picked up the car. Highly recommend Tito and Sansone Kia! More