Sansone Chrysler Jeep Dodge Ram

Car salesmen often get a bad rap, and dealerships like this one are the reason. They made me an insulting offer for my trade and then the Sales Manager Jose proceeded to tell me that I didn't know how to this one are the reason. They made me an insulting offer for my trade and then the Sales Manager Jose proceeded to tell me that I didn't know how to read the online offer, despite the fact that it was crystal clear. I even showed the sales rep what it said online and he read the offer and confirmed that I was correct. The Sales Manager Jose still insisted that the Salesman and I couldn't read a simple number. At that point, I was tired of his condescension and dishonesty, and as I was getting up to leave he said "but I have the offer you want". I had no interest in his offer at that point. Jose was the most arrogant, dishonest and disrespectful individual I've ever dealt with at a dealership and I strongly recommend that no one give this dealership any business. Obviously, I will never go back there. More

Don't waste your time checking comment on google paid reviews. Ask NJ consumers affairs, and Middlesex Consumer affairs plus NJ MVC to check on numerous abuses. What a scam, even they have an attorney, M reviews. Ask NJ consumers affairs, and Middlesex Consumer affairs plus NJ MVC to check on numerous abuses. What a scam, even they have an attorney, Mr. Dato on staff to answer the complaints. More

My experience at sansone was great! Jose Cornieles,, Miguel R. and Mike Petcov were so helpful and absolutely wonderful to work with. I would recommend them to everyone who visits Sansone. Thank you d Miguel R. and Mike Petcov were so helpful and absolutely wonderful to work with. I would recommend them to everyone who visits Sansone. Thank you do much. I love my new car. More

I bought my wife a Town and Country there. Everyone was great to deal with and I didn't feel pressured by either sales or financing. I did a lot of research ahead of time, and Jose let me know about a re great to deal with and I didn't feel pressured by either sales or financing. I did a lot of research ahead of time, and Jose let me know about a rebate I didn't even know about. Thanks Jonathan, Jose, and Mike! More

Amazing, love the staff, great service, worked hard to get me what I needed. They were diligent, hard working, attentive, and great service, positive and great payments. get me what I needed. They were diligent, hard working, attentive, and great service, positive and great payments. More

I feel so fortunate to have had Max as our salesman. He worked so hard and was diligent in helping us get a great deal on our new car. We have worked with many other dealers/ salespeople before and never h worked so hard and was diligent in helping us get a great deal on our new car. We have worked with many other dealers/ salespeople before and never has someone shown such determination in meeting our needs. Mike in finance was an absolute pleasure as well and made the process so easy. I will absolutely be recommending these guys!!! Thanks again!! More

Vernon Faith sold me my new 2012 Jeep Liberty Jet Ed. yesterday. I have to say he was the best car salesman I have ever worked with. This is the fifth vehichle I have bought and this was my best experien yesterday. I have to say he was the best car salesman I have ever worked with. This is the fifth vehichle I have bought and this was my best experience. He was friendly, straight forward, and did not try to play any games. It showed he had my best interests in mind and that is why I bought a truck from him. Vernon stayed with us till after after 11 at night just to make sure I got to take my truck home the same day. I would recommend Vernon to ANYONE looking to get a new vehicle. I will be coming back to ONLY him once my lease is up. Greta job Vernon :-) More

I can say that my experience with Sansone, Chrysler, was one of the best experiences I have had doing business with an auto dealer. The courtesy and respect I received was top-notch and my needs/expectatio one of the best experiences I have had doing business with an auto dealer. The courtesy and respect I received was top-notch and my needs/expectations were met admirably. I was truly impressed with the organization,demeaner of personell in the showroom as well as the service department which met my requests immediately. If my needs to purchase another vehicle, Sansone will be the first stop I make! Marvin Bronstein More

I can recommend Sansone without reservation. Their organization and personell demeaner in their showroom (Chrysler products) was great. My needs and requests were met without 'haggle' and the value f organization and personell demeaner in their showroom (Chrysler products) was great. My needs and requests were met without 'haggle' and the value for the price of the purchase was very good. The service department responded to my needs immediately (additional key/fob purchase/programming). When my need for another vehicle comes up I will visit Sansone first. More

I just returned from picking up my plates and what I just returned from picking up my plates and what unpleasant service I received from the “lady” at customer service in Jeep. I cannot even begin t I just returned from picking up my plates and what unpleasant service I received from the “lady” at customer service in Jeep. I cannot even begin to describe the rude and disrespectful treatment I received from her. After giving her my name, she had me sign for them, then xxxxxxdown the plates, and walks away to her chair ( her Ipod was more important, I guess) and did not even say thank you, or anything else for that matter. I guess CUSTOMERS are worthless AFTER they buy from Sansone. Check you security cameras! When I bought my vehicle last Monday my salesman Peter, was pleasant, helpful and went out of his way in every way possible. I, in no way, hold him responsible for this shabby treatment. This woman contacted me that my plates were in but to my understanding, she should of notified him as well , because I, know Peter would have went the extra mile to make sure the customer came first. I would have thought she would have let him know, but again I guess her music was more important then customer service or her job. I can only hope the incompetence does not, in anyway, effect my service at Sansone in the future. I will say, a salesman who was helping a woman two parking spaces over, after hearing me state loudly how I was mistreated, offered to help. I was SO upset, I walked back in and asked the woman at Jeep customer service for a screw driver. She placed one down and stated “ Here but it is broke on one end and I’m not sure if it will work“. Hint: lack of customer appreciation or concern. As for the salesman who offered , I thanked him and told him it was not his fault, which it was not . I never did get assistance with my plates, they are under my front seat. As I said in the parking lot in front of customers my displeasure, that I am too upset and left. Maybe they too received a taste of what I experienced from your customer service. Again, for the record, my salesman was a kind helpful gentleman. I still have yet to hear from anyone from management as of this writing. I wrote to Sansone in May, today is June 17, 2012 and still nothing. To show you how messed up they are, I received a free oil change coupon earlier this month good till 07/07/2012??? Hello I just bought my JEEP on May 14, 2012. Anyhow when I called there the girl that finally picked up the phone tells me well they should accept my coupon after the fact I explain I just bought my jeep and according to the schedule maintenance book 6 months or 8,000 miles which ever comes first. PS YOU WOULD THINK THEY WOUILD HOLD MANAGEMENT ACCOUNTABLE FOR HOW MANY MANY VEHICLES ARE UNLOCKED WHEN THEY ARE CLOSED. WHAT LAME SECURITY AS WELL. THE GUARD SITS THERE DOING NOTHING ABOUT PEOPLE GOING INTO VEHICLES WHEN THE DEALERSHIP IS CLOSED. CHECK YOUR CAMERAS LOL. Funny, I still get some sales person I callig me to buy from them. My email is powerhouse1112@yahoo.com. I will tell you the price and answer any questions. Thanks for reading. More