Sansone Chrysler Jeep Dodge Ram

Sales advisor Eliezer Alvarez was sincere,honest and up front from the very beginning. Even after the purchase he maintained contact with me just to make sure I was Eliezer Alvarez was sincere,honest and up front from the very beginning. Even after the purchase he maintained contact with me just to make sure I was pleased with my purchase. He is motivated and truly dedicated to getting the customer the best deal possible. I highly recommend him for your next car buying experience. More

Bad Diagnoses of Brakes On 3/28/14, I brought my 2012 Jeep Sahara for an oil change and ask the service tech to look at the brakes. When I picked up my Jeep, I spoke to the On 3/28/14, I brought my 2012 Jeep Sahara for an oil change and ask the service tech to look at the brakes. When I picked up my Jeep, I spoke to the service tech (ray Dimperio) and he told me that my brakes were fine. I scheduled an appointment for the following week. A few days later, on 4/2/14, my back brakes failed and damaged my rim. When I returned to the service department and told them what happened, I was told by Paulo Lopes that it was difficult to see the back brake pads (even though the paper work states "World Class Inspection". I was charged $420.71 due to the damaged back rotor that was replaced. On 4/3/14, I spoke to the service manager, Jim Canteomo, by phone and explained what happened. Jim called me back told me that he will credit half the bill with either parts or service. I was not happy with the incident, so I asked Jim to see if he could help make me a happy customer and help negotiate a trade with my Jeep to get a 2014 Jeep. He past me to the sales group where I was given what I would say was a sales guy that needed to ask his manager everything. At the end, I was even more frustrated. I decided to keep my 2012 Jeep. In good faith, I made an appointment to have my front brakes serviced on Friday 5/2/14. I left a message on Jim’s office phone (732) 815-2454 letting him know of my appointment. The date of my appointment, I dropped off my Jeep and asked for Jim. They told me they don’t know where he is and couldn’t reach him. I left another message on Jim’s voice mail to let him know my car was being serviced. When I picked up my car, again they couldn’t reach Jim and told me he left for the day. I was told I had to pay or they wouldn’t give me my car. I paid the $286.23 bill! On Monday 5/5/14, I reached Jim at his phone and he said that he will credit my card. On Monday 5/19/14, after waiting two weeks my credit card was not credited so I reached out to Jim again. he took my cerdit card number again. On Tuesday 5/27/14, I again reached out to Jim, this time he told me that he will send out a check to my address. After not receiving a check I called back the next week (6/3/14) and Jim told me that he only submits a request and that the check needed to be processed and that he would follow up. As of today, all I have are empty promises and $over $700 of unnecessary brake work. Thanks!! More

The best nonstress experience of a lifetime I have to say I simply love Sansone dealership expecially Mike Pachytel & Mike petkov. We had originally went to Sansone in March 2014. We had also vi I have to say I simply love Sansone dealership expecially Mike Pachytel & Mike petkov. We had originally went to Sansone in March 2014. We had also visited another dealership we will call dealership X. That was the worst experience, that me and my boyfriend could had ever went through.. We had been dealing with this dealership for almost 3 months beleiving in what they were telling us reasons why we coulndt get the car we wanted and the deposit went from $3000, to $5000, to $7000, to $11,000. ...and they even asked for paycheck stubs etc for real what happen to checking credit reports, .But we never got the car we wanted only what they wanted us to get. So my boyfriend and I said lets go back to Sansone and see Mike Pachytel, So we called Mike and he welcomed us to come by on Monday June 9th.... And the most amazing thing happened my boyfreind got his car the same day can you beleive it we are still pinching oursellves and thanking God for the amazing Sansone experience. I recommend this dealership to everyone trust and beleive this is the Truth the whole truth and nothing but the truth so help me God. WE LOVE SANSONE CHRYSLER XOXOXOXO Please dont have a doubt like we did and have a terrible experince going to another dealership SANSONE IS THE PLACE TO GET YOUR FAVORITE CAR THAT YOU WANT AND GET THE BEST DEAL AND THE BEST FINANCE. More

Max is the best! Max is an amazing salesperson. He was courteous & prepared to answer every one of my questions & concerns as well as being very patient. I highly reco Max is an amazing salesperson. He was courteous & prepared to answer every one of my questions & concerns as well as being very patient. I highly recommend him to anyone who's looking to buy a new or used car. He got me the best deal on my trade in & im completely in love with my blue Civic. Thank you Max. More

Mr. Daniel Stine I recently was in the market for a new Town & Country. I visited a few dealers and was not happy with the results. I took a shot and called Sansone to I recently was in the market for a new Town & Country. I visited a few dealers and was not happy with the results. I took a shot and called Sansone to see what they could do. Wes called me back within the hour and started a dialog that led to my satisfaction and a deal. He matched the number I requested and the rest is history. His professionalism and aggressiveness is just what I was looking for and I would highly recommend him and Sansone Chrysler. More

Jeep Grand Cherokee - 70th Anniversary Not only do I love my new car, but my family and I are also very thankful to have come across such great service. Honest, friendly, flexible. Not only do I love my new car, but my family and I are also very thankful to have come across such great service. Honest, friendly, flexible. More

Let me start my review by saying that I never left a dealership feeling so satisfied. My husband and I looked at each other and said...wow, this was too easy!!! What first impressed me were the smiles dealership feeling so satisfied. My husband and I looked at each other and said...wow, this was too easy!!! What first impressed me were the smiles and friendliness of all the people, even those that were not involved in my sale. My experience started with Tareq Deeb who would help us or said he would get someone. In comes Jose B. with a smile and a great sense of humour, full of energy. Yes, we did do our homework before we went to Sansone. We knew exactly which van we wanted and with what features, We were fortunate that we found one right there on the lot, a beautiful red 2014 Dodge Grand Caravan. The financial part was taken care of by Mike Petkov who was so bright and helpful and made it all so easy. The whole process of buying our new car was orderly, friendly and most of all, we feel the price was right!!! Thank you to Tareq, Jose B and Mike for a job well done!!! More

I've been leasing cars for over 20 plus years and this has been the best experience I've ever had leasing a new car. this has been the best experience I've ever had leasing a new car. More

I have bought 2 cars already and will be going back for my 3rd. Me and my family will only deal with Mike Petkov he is the BESTof the BEST... Me and my family trust Mike to buy cars anyday. With our first my 3rd. Me and my family will only deal with Mike Petkov he is the BESTof the BEST... Me and my family trust Mike to buy cars anyday. With our first car we had visited many other dealers and were not happy once we met Mike we said we will not buy another car anywhere else but at Sansone because of MIke Petkov. He answers all of your questions and is very pleasent. Mike is very professional, pleasant and honest. Because of Mike we will recommend your dealer to all my friends. In fact we have already told our neighbor to visit Sansone this weekend. Thank you for having Mike as part of your management team he hei s an absolute pleasure to do buisness with. From a happy customer.... :) More

I initially came to the dealership just to look around but met Mike Petkov (my salesperson ) who was very helpful and wanted me to go home with truck that I described. Mike did everything he could to mak but met Mike Petkov (my salesperson ) who was very helpful and wanted me to go home with truck that I described. Mike did everything he could to make sure I was happy and the dealership worked with me and we finally worked out a deal. I expected a pushy salesperson when I showed up at the dealership but was pleasantly surprised when I experienced the opposite experience since I came alone and I didn't feel uncomfortable when dealing with Mike. I had a great experience at this dealership and have received several phone calls to ensure that I am happy with my purchase. I recommend this dealership to anyone who wants to purchase a vehicle because of their professionalism and courteous way they treat their customers. More