Sansone Chrysler Jeep Dodge Ram

Service I came to do an oil change on my truck. The lady received me promptly and told me they where going to do a checkup of all fluids, top them off if nee I came to do an oil change on my truck. The lady received me promptly and told me they where going to do a checkup of all fluids, top them off if needed to be and overall condition of the truck. Not only did they do the oil change but left oil handprints all over the front driver side fender. Next I realized they didn't turn off the "oil change due" on my dash but, did put the decal when the next oil change is due. Of course i did not see it until I got home. However they push you to change all the parts that are wore down but I'm glad I did not go threw with it because if they can not handle a simple oil change how would they tackle the more intricate jobs. More

Excellent customer service and salesman!! Went to trade my truck in here. They gave me more than any other dealership would offer me (the salesman pushed for more than it was appraised for so Went to trade my truck in here. They gave me more than any other dealership would offer me (the salesman pushed for more than it was appraised for so kudos to him!). Bought a new SUV but realized it was too small for me, went back the next day and was able to switch it for a different one I wanted (luckily my loan didn't process through yet so I was able to do this). They were also very nice about it. Max was the first salesman I ever had that was straightforward with me and didn't make me feel like he was just trying to BS me to get a sale. I'll definitely be sending more people his way!! Being someone in the military and law enforcement I'm skeptical with trusting people but Max was great, I couldn't have asked for a better experience. More

excellent I want to start off saying that I hate going to dealerships I walked in this one angry that I had to be there and was greeted by a salesman by the nam I want to start off saying that I hate going to dealerships I walked in this one angry that I had to be there and was greeted by a salesman by the name of Rocky I thought it was a joke but it was on his name tag I asked to test drive a Durango and he only had 1 of the color I wanted he told me to have a seat at his desk and he would bring it up a couple minutes went by and he pulled it up letting me and my husband ride in the front I was a little confused by his actions because he didn't show a salesman side to him we test drove and laughed the whole ride while he explained the features to us long story short we bought the car we stay in touch More

Best Experience, Quick and Easy Wes Hamdam is a phenomenal salesman. He made the process a smooth transaction and took great care of me. The dealer gave me more than what I expected Wes Hamdam is a phenomenal salesman. He made the process a smooth transaction and took great care of me. The dealer gave me more than what I expected for my 2008 dodge charger trade in. Sansone also located a brand new Charger for me to take home in a matter of days. Wes also came in on his day off to show me the awesome new features in my Charger. F&I manager Mike Petkov was also a pleasure to deal with. Best experience ever! More

Best Dealership Experience I received excellent customer service from my salesman Mike Zeidan. He was very professional, well spoken, honest and very respectful. I was in a roug I received excellent customer service from my salesman Mike Zeidan. He was very professional, well spoken, honest and very respectful. I was in a rough situation, needing to trade my current lease in early for a bigger vehicle to accommodate my family. Mike made it happen and was able to get me a great deal on a new 2015 Dodge Durango. The other dealerships I went to previously didn't even come close to the deal we made or the professionalism. I was very impressed with the way Mike conducted himself. He was never pushy or made me feel uneasy. He is very knowledgable and truly enjoys what he does. Mike was always there to help with any question I had and made the process quick and easy. In the finance department, Timothy Alston was very helpful and respectful as well. He made sure I knew everything I needed to know. Because of my great experience, I would recommend the Sansone Chrysler Jeep Dodge Ram dealership and my salesman Mike Zeiden to any person looking for a new vehicle. More

Very unpleasant experience I had a very unpleasant visit at this dealer. It started by me being there for about a half hour, and not one person greeted me. I walked outside to l I had a very unpleasant visit at this dealer. It started by me being there for about a half hour, and not one person greeted me. I walked outside to look at the used pick up trucks, and when I walked back in about 15 mins later, I was greeted by a gentleman at the front desk. He asked if I needed help, and I told him that I would like to get a closer look at a used pick up truck that was outside. Very politely, he replied that he would get me someone that would be able to help me. I waited a few minutes when a salesman approaches me and asked if I needed help. I told him I was interested in the used blue 2014 Dodge Ram 1500 Sport that was outside. He replied by saying that he would get the keys so we can get a closer look at the vehicle. About 20 to 30 mins went by where he couldn't find the keys to the vehicle. He said the used car manager had them, then the used car manager said he gave them to the shop, then the shop said they gave them back to the manager, and so on so on. (Very frustrating). We finally look at the car, and it was everything I expected. Very, very nice. I asked him how much the truck was and points at the sticker which is much higher then what the website says... And that's when I knew I was in for a roller coaster ride. When I told him what price I saw, he said that I have to print the ad and bring it with me to get the discounted price. I don't recall reading that on cars.com. Either way he said he would honor the price and asked if I was willing to sit and go over some numbers, which I agreed. We sit down and he asks me where it is that I want to be price wise. The "internet price" is $36,591 so I said I was willing to go $34,000 which would have been a check a few days later from my credit union. The salesman, who's name I still don't know at this point after about an hour of interaction leaves and said he would present it to his manager... After about another half hour later, the salesman, who finally introduced himself as "Rocky" sits down and puts a paper in front of me with some outrageous numbers in the $44,000 range. I was completely blown away, but at that point I thanked "Rocky" for his help and proceeded to get up. He said, wait, that his manager would want to talk to me. After waiting approximately 15 to 20 mins, he walks back ALONE and his exact words were, "Yea, the price is what it is." That made me feel like I did not matter and was not worth the managers time. So I grabbed my children, and left with a very bad taste in my mouth. Needless to say, I will not be returning or will not be letting anyone close to me do business with this dealer. I have never been treated so unfairly in all of my car buying experiences. More

STEER CLEAR OF THIS DEALERSHIP i had purchased a honda accord from this dealership thinking this was reputable. clearly not, i had to put massive amounts of money into it after i bo i had purchased a honda accord from this dealership thinking this was reputable. clearly not, i had to put massive amounts of money into it after i bought it. needless to say the car was running great until i had my most recent oil change.. they had told me it was because of negligence on my part when i could prove all records of oil changes done to the car. DO NOT BUY THE EXTENDED WARRANTY FROM THEM, IT SUCKS AND THEY HAD NO RECORD I PAID 1000.00 FOR IT. THIS DEALERSHIP NEEDS TO BE SHUT DOWN. THEY SELL LEMONS. PLEASE NOTE: I HAD TO CLICK A NAME. MY SALES GUY NO LONGER WORKS THERE AND HE WAS FIRED THE DAY AFTER I PURCHASED MY CAR. More

2 THUMBS UP FOR SANSONE AUTOMALL JEEP For the 3rd time in one year, our family just purchased another new vehicle from Sansone Jeep. Our salesman, Mike Zeidan, has become like For the 3rd time in one year, our family just purchased another new vehicle from Sansone Jeep. Our salesman, Mike Zeidan, has become like part of the family. He's polite, honest, helpful; a real gem. We bought my son's 2015 Dodge Dart in July of 2014. Got it for the EXACT price we asked for. Our oldest son, who bought a 2015 Jeep Compass in December, is extremely happy with his purchase. Last week my hubby bought a 2015 Jeep Wrangler. We couldn't be happier. At Sansone Jeep the showroom is clean, the salesmen are friendly, best of all they're not pushy. If they were, I would've been the first to walk out of there. I like to shop at my own pace. After we picked up some Jeep booklets and got a price from Mike for a Jeep (which was close to what we wanted to pay) we shopped around. Just wanted to make sure we were getting the best deal. I told Mike what my plans were and he did not hound us at all during the week that we were shopping around. He called once and offered us another test drive if we wanted it and that was it. Not only could the other dealers not beat the price, they COULDN'T EVEN MATCH what we were getting from Sansone. On the day we picked up our Jeep, Mike set up our bluetooth and our sattelite radio stations for us while we waited for the last of the paperwork to be done (most of the paperwork was done over the phone before we arrived for pick up). Mike is very knowledgeable about the vehicles he sells and seems genuinely happy for the customer. The finance guy, Mike Petkov, explained everything we were signing and was patient while I read all the fine print. We had an all around great experience at Sansone. I would highly recommend stopping in for a look if you're interested in a new vehicle. Tell them Mrs. D sent you. More

GREAT EXPERIENCE! I DEALT WITH MAX DEL NEGRO BUYING MY HYUNDAI GENESIS THIS PAST WEEK. I HAD A GREAT EXPERIENCE. HE WAS PROFESSIONAL WITH ME THE ENTIRE TIME OF THE PROC I DEALT WITH MAX DEL NEGRO BUYING MY HYUNDAI GENESIS THIS PAST WEEK. I HAD A GREAT EXPERIENCE. HE WAS PROFESSIONAL WITH ME THE ENTIRE TIME OF THE PROCESS. I COULDN'T BE HAPPIER WITH EVERYTHING. TAREQ DEEB THE GENERAL MANAGER WAS ALSO PRETTY HELPFUL TEAMING UP WITH MIKE IN FINANCE TO GET ME A BETTER RATE MY BANK WAS OFFERING ME WHEN IT CAME TIME TO FINANCE THE CAR. I WILL DEFINITELY BE SENDING MY FRIENDS AND FAMILY TO MAX IN THE FUTURE. More

low class this is a bench mark fo the lowest point. be careful the other good reviews are probably by their employees who must be asked to get on . .....for the this is a bench mark fo the lowest point. be careful the other good reviews are probably by their employees who must be asked to get on . .....for the longest time this had bad reviews. and there is a good reason why..... my salesman was begging that since he showed us the car and spent time with us, we should buy it. and he kept on pushing it. till we just left. he then kept hounding us on the phone for weeks till i asked the sales ladies on the phone to tell everyone i already bought another one. main reason why we kept away from the jeep.... Go elsewhere. More