Sands Ford of Red Hill

On Monday May 1, I visited the dealership to test drive and work a deal on a 2001 Ford F150 SuperCrew. I was intorduced to Mr. CJ Correa who assited me with the vehicle and the test drive. After the test d and work a deal on a 2001 Ford F150 SuperCrew. I was intorduced to Mr. CJ Correa who assited me with the vehicle and the test drive. After the test drive we were seated at CJ's desk to see if we could work the deal. As we were working on the deal, another sales consultant came over and picked up the keys off of CJ's desk without even asking and started showing the vehicle to another customer. When I witnessed this action and saw the surprise on CJ's face, I immediately told CJ that I could not afford the vehicle and shook his hand and walked out. I then waited approximately 5 minutes and called back to the dealership and asked for the sales manager, I was introduced to Mr Josh Sands and explained to him how dissatisfied I was with the lack of customer service and how the vehicle I was working on with CJ was handled. To my surprise, Mr. Sands informed me that he condoned that type of behavior within his dealership and with his sales consultants. He indicated to me that there was nothing sacred or special about a vehicle being worked with one customer at a time. As a loyal Ford customer, I was astounded to say the least. In all of my 49 years I have never seen such actions. Anytime I have been at a Ford dealership and I was working a deal with a sales consultant and the keys were on the sales conusultants desk, they should and have "NEVER" been removed until such time as that sales consultant gives his approval that he is unable to work a deal with his current cusotmer. Unbelievable!!!! Customer Service at Sands Ford (zero) with RUDE added! More

As always, I had an excellent experience at Sands Red Hill. I love the lay ed back no pressure sales attitude of Mike Buck, and I like the fact that Josh Sands is involved in the sale from the star Hill. I love the lay ed back no pressure sales attitude of Mike Buck, and I like the fact that Josh Sands is involved in the sale from the start, eliminating the games many dealerships play. I believe because of the afore mentioned I do not have to spend all day in the dealership trying to buy a new vehicle. More

I purchased a F250 in the past and have had great sale and service experience.I also purchased a 2012 Focus recently and feel confident that Red Hill will not fail to give great service in the future. and service experience.I also purchased a 2012 Focus recently and feel confident that Red Hill will not fail to give great service in the future. More

I was looking for a good quality, pre-owned vehicle, good on gas, that would replace my truck as a daily driver. I was browsing Sands' website, and found a vehicle that matched the criteria I was looking fo on gas, that would replace my truck as a daily driver. I was browsing Sands' website, and found a vehicle that matched the criteria I was looking for. My salesman Nick was extremely helpful, courteous, and help my wife and I feel at ease with the whole car buying experience. My wife actually said that it was the first and only time she actually ENJOYED buying a car. Many xxxxxxto Nick, and the staff at Sands in Red Hill! Highly recommend. More

John Trumbower and the entire team at Sands Ford of Red Hill deserves praise for all their hard work. I would recommend John to anybody interested in buying a vehicle. I am very happy with the vehicle I r Hill deserves praise for all their hard work. I would recommend John to anybody interested in buying a vehicle. I am very happy with the vehicle I recently purchased and very much enjoyed the entire experience I had with the team at Red Hill Ford. I have purchased numerous vehicles from Sands Ford of Red Hill and will continue for years to come. Lastly I would like to give a special thanks to John Trumbower who has gone well above his call of duty receiving my calls after hours. John has made the entire experience of buying a new vehicle pleasant ,as it should be. More

I bought a new Mustang from Sands Ford of Red Hill 2 weeks ago. Order it back in December, and picked it up on the 13th of Jan. Tom was very helpful through everything. From ordering it, to going over e weeks ago. Order it back in December, and picked it up on the 13th of Jan. Tom was very helpful through everything. From ordering it, to going over everything when i pick up my car. More

When buying a used vehicle, I do not like haggling over trade in values and the final purchase price of a used vehicle. Nick made the whole process enjoyable with his "no pressure" selling technique. Nic trade in values and the final purchase price of a used vehicle. Nick made the whole process enjoyable with his "no pressure" selling technique. Nick allowed me to inspect and test drive the vehicle and was able to answer all the questions that I had asked. The trade in value for my Ford F-150 and the final purchase price for the Ford F-350 was agreed upon in a short amount of time. I have had other experiences where it took over 2 hours. The next day, I secured financing and the truck was ready to go once I arrived at the dealership to process the paper work. Overall, this was an excellent car buying experience. I will definitely look to this dealership for future business. More

I went to Sands Ford of Red Hill to buy a new Fusion and everyone I spoke with was extremely friendly and helpful. I never felt pressured or rushed during my test drives and paperwork. I highly recommend th everyone I spoke with was extremely friendly and helpful. I never felt pressured or rushed during my test drives and paperwork. I highly recommend this dealership to anyone looking to buy a new or used car. The employees were very knowledgeable and kind! More

I was just at the Sands Ford of Red Hill to look at an Acura RSX Type-S. Upon arriving Ryan, our "salesmen" asked if we were to finance or pay cash. No greeting or anything. After stating cash he directly Acura RSX Type-S. Upon arriving Ryan, our "salesmen" asked if we were to finance or pay cash. No greeting or anything. After stating cash he directly asked how old I was. I told him I was 17. We walked to car and I asked him if he would open the hood. He could not manage to get the hood open. My mother simply stated that we should have brought my father to open the hood and in reply Ryan said "I'd much prefer you came back with your father," greatly offending my mother. He gave up on trying to open the hood and said I would not be able to drive the car myself. I said I'm not going to buy a car I cannot drive. So he said he would ask his manager. We all got into the car to drive to the main building. With Ryan driving he said "Yeah man, I'm young too. I'm into Hondas and fast cars." Offending me onto of my mother. We pulled into the main building parking lot and he went inside to talk to his manager. After a few minutes he came back out and said "No you cannot drive, our insurance would not over it." I said "I'm sorry then I do not want to purchase" and he arrogantly replied "Sorry it's the law, man." Very unprofessional and arrogant salesman. Do not recommend Ryan at all. Will not be shopping at Sands ford, nor will I recommend it. More

The employees of Sands of red hill are unbeatable. They do not pressure you; they are personable, knowledgeable, and extremely helpful. I was looking to get a new F-150 or as close to new as I could. I am do not pressure you; they are personable, knowledgeable, and extremely helpful. I was looking to get a new F-150 or as close to new as I could. I am a first time buyer and I can say that Tom was patience and very helpful. In less than two hours (including a test drive) everything was approved and ready to be signed. I felt that the price was a little too high and Tom said that he and Bob would work on it. Less than 24 hours later, Bob really went to bat for me, he called and blew me away with a much better deal. The next day Joe helped explain all of my questions and concerns, was able to relate, and give me great advice. These guy and gals really do everything they can for you. I am impressed and more than satisfied. I will always recommend them, and look forward to doing business with them again in the future. More