San Francisco Toyota

Great customer service made a difficult situation much better. I brought my vehicle in for servicing, and a key part needed to be replaced. Unexpectedly, I had to leave the car overnight in order to wai better. I brought my vehicle in for servicing, and a key part needed to be replaced. Unexpectedly, I had to leave the car overnight in order to wait for the part to arrive. David Chu immediately got me a loaner vehicle. The part arrived the next day, but didn't work, so they had to order it again, and I had to wait another day for the part. The next day, it turned out the part did not arrive, and so i had to wait yet another day. Throughout this frustrating experience, David kept me well informed of what was happening, was very responsive and understanding of my frustration. In these types of situations, a good customer service representative makes all the difference -- David turned a potentially really unpleasant week into a fine one. Highly recommend this Toyota center and David Chu. More

We purchased a prius, a fun car to drive, from the Toyota dealer on Van Ness Ave. Michael Ma is patient, professional and knowledgeable about prius. He spent the time to demonstrate the features of the car a dealer on Van Ness Ave. Michael Ma is patient, professional and knowledgeable about prius. He spent the time to demonstrate the features of the car and we did not feel rushed into buying the car at all. He made sure that he answered any questions on our minds which helped us to make the right choices. After the purchase of the car, he checked in to see how we are doing with Prius. We feel like part of the Toyota family and would definately recommend Michael Ma. More

We bought our new 2010 Prius from Ryan Dong and was very satisfied with his customer service. He was extremely knowledgable and answered all our questions. He was extremely patient and went above and beyond satisfied with his customer service. He was extremely knowledgable and answered all our questions. He was extremely patient and went above and beyond to ensure we had a great customer experience. More

I came in to SF Toyota really just looking around and test driving a few Tacoma's. After a few days, Ryan and his team worked with our finances, and were patient and helpful throughout the entire proces test driving a few Tacoma's. After a few days, Ryan and his team worked with our finances, and were patient and helpful throughout the entire process, and after a few days, I drove off in a brand new 4 Runner. I have purchased several new cars in my life, but Ryan really made us feel comfortable and important, which allowed us just to focus on what we want, and then how to get it. We got a great deal on this truck, and I think the conventional wisdom says that you will pay more by buying from a car dealership in the city, but they know this too, and I think when all is said and done you can come away with possibly even a better deal then driving to an in-land dealer, who *also* know that conventional wisdom favors them, so maybe they take advantage of that... that's just speculation on my part, but I can tell you we got our truck for a lot less than i saw others purchasing the truck for, so thanks again SF Toyota, and Ryan Duong and his team. More

Bruce was really helpful and honest about the car, pricing, etc. Car was delivered very clean and in as good of condition as it could have been. You would think that parking at the dealership would be pricing, etc. Car was delivered very clean and in as good of condition as it could have been. You would think that parking at the dealership would be a probelm, but the staff was very accomodating on that. More

From the very first phone call I made to this dealership I was blown away with their professionalism and willingness to help. Ryan Dong is an AMAZING sales person and truly goes above and beyond for his cu I was blown away with their professionalism and willingness to help. Ryan Dong is an AMAZING sales person and truly goes above and beyond for his customers. We recently moved here from Texas and wanted to trade in our Rav4 for something smaller and with a lesser payment (since the big shocker for us was that you don't drive a whole lot here in the city). Ryan showed us options, negotiated with a professional coutesty that one just posseses and is not learned and got us an azaming vehicle for the price we wanted. Drove it off the lot today! Go see Ryan at SF Toyota at Geary and 2nd the next time you want to buy! He will be our go-to as long as we live here in SF :) More

Three weeks ago, we walked into this dealer just to look at some new Tacoma trucks as we were planning on replacing our current one. Ryan was able to get us to the warehouse to show us some options. Last at some new Tacoma trucks as we were planning on replacing our current one. Ryan was able to get us to the warehouse to show us some options. Last week, he checked up on us and also let us know about Toyota's 0% financing option. He also researched the whole state to find us the exact truck that we were looking for. Within 2 days, our brand new truck was at the dealer waiting for us to be test driven. Once we decided on getting it, the process was very seamless and smooth - even though it did take about 2 hours to finalize everything. At the end of the day, Ryan was a great help in finding us the car we wanted and informing us on the best financing deals. He was super helpful, friendly and thorough. He made us feel very welcomed. We would highly recommend this dealer and Ryan Dong. More

Bruce Manning, our sales rep, was very direct, informative, helpful, showed us whatever we asked to see (multiple locations all over SF). The entire sales process was easy to understand. Pricing informative, helpful, showed us whatever we asked to see (multiple locations all over SF). The entire sales process was easy to understand. Pricing very straightforward. Payment handled easily. Couldn't have been easier. This is actually a process that I do not enjoy doing (buying a car) because I feel that I have little knowledge of either cars or pricing tho we do thoroughly research everything via Consumers R and other sources before even going out and looking at anything. Entire job accomplished in about 3 hours. More

We came to SF Toyota because of all of the positive reviews we found online. It's important to us when we make a big purchase like this, that we are dealing with good people who are not actively trying reviews we found online. It's important to us when we make a big purchase like this, that we are dealing with good people who are not actively trying to screw us. SF Toyota did not let us down. Our salesman, Tani, did his job well without being pushy. The biggest compliment I can give is that we felt comfortable to speak openly to each other in front of him. We didn't feel like we had to play some game with him. He did a great job working with us on our trade-in and getting our price down to a comfortable place. He makes himself available even after the sale, encouraging us to call with any questions we have about the car and he'll talk us through it. Wonderful experience all around! More

I have nothing but positive things to say about my experience with San Francisco Toyota. I had inquired about a used vehicle online and I was contacted almost immediately. I spoke with Tani Tritasavit experience with San Francisco Toyota. I had inquired about a used vehicle online and I was contacted almost immediately. I spoke with Tani Tritasavit and he was patient and professional. Being that I work F/T and have a 1 yr old, getting in to see the car was a challenge. So, Tani Tritasavit said he would bring the car to me. He traveled about 30+ miles to show me the car near my work. The following day he traveled nearly an hour to bring me my "new" car at my home. The customer service I received at SF Toyota went above and beyond. When my husband is ready for a new Toyota Tacoma, we will definitely contact Tani! I almost forgot to mention I got a really good deal on my Subaru Outback as well! More