San Francisco Toyota
San Francisco, CA
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340 Reviews of San Francisco Toyota
For me, the experience of finding a vehicle had been long, difficult and stressful. For 6 weeks, we had combed the internet, gone to several dealerships, as well as meeting up with a few sellers in the long, difficult and stressful. For 6 weeks, we had combed the internet, gone to several dealerships, as well as meeting up with a few sellers in the private sector. Besides each vehicle not being quite the "perfect" car, i.e. wrong color; high mileage; not the options we wanted (moon-roof in particular), we encountered some pretty sketchy characters and selling styles. Each time we left discouraged and confused (being pressured to buy something else that was "good enough" or way out of our price range0. From the minute I contacted San Francisco Toyota, my whole experience turned from a nightmare to a dream! Ryan emailed me within minutes (while I waited for two days for another dealership to call me back about a particular car). Once he located the car, he called me back to confirm that the vehicle was in stock and detailed, and to arrange an appointment. Another email confirmation the day before we were set to arrive (still waiting tor this other dealership to call me about what seemed to be a duplicate car...) We were concerned about traveling far to see this car (from the North Bay) but it was well worth it. Although Ryan was not available to meet with us, he had arranged for Steven to show us the car, and take us for a test drive. He answered all our questions and then let us be...no pressure, just allowing us to make a decision. The financial process, which can be arduous, was pleasant and smooth. Ryan & I have talked several times since the transaction as well (we have a little bit of a learning curve with the technology of the Prius, but he keeps answering my questions without hesitation). Throughout the experience, Ryan, Steven & Phillip were kind, polite, respectful, and knowledgable. We were glad to being doing business at a dealership with principles and high standards for customer satisfaction. Definitely go to San Francisco Toyota to buy a car! More
Parts and Service Director Igor honors warranty work turned down by dealers in the San Jose, CA area. This dealership always provides exemplary service and quality of work including body work by LoFra turned down by dealers in the San Jose, CA area. This dealership always provides exemplary service and quality of work including body work by LoFrano and Sons. More
I have just purchased my new Prius and I had a wonderful experience at San Francisco Toyota. I first did a test drive of Prius III with Sammy, who answered all my questions and gave me useful advice about P experience at San Francisco Toyota. I first did a test drive of Prius III with Sammy, who answered all my questions and gave me useful advice about Prius features and specifics of different trims. Thanks to him, I decided to go with Prius Persona (instead of Prius III) and I am really happy about my choice. Then I talked to Ryan about pricing and really quickly got the price that I wanted. Most of that was done via email, which worked great for me since I cannot always answer my phone. There was no "come here and we'll talk about it" crap that you get from some other dealers. Guys at SF Toyota were honest and responsive. The paperwork went smoothly and Phil gave me thorough explications of all contract details. Overall, the service was impeccable and I never felt pressured from the dealers into buying. These guys are great! Highly recommended. More
I'm currently on my second car from SF Toyota. Sammy Lee helped me years back with my first Scion xB and Ryan Dong sold me my most recent 2012 xB. Both experiences were awesome. I called ahead to set-up Lee helped me years back with my first Scion xB and Ryan Dong sold me my most recent 2012 xB. Both experiences were awesome. I called ahead to set-up my most recent purchase with Ryan, so all I had to do was walk in, sign paperwork, and the car was already upstairs, parked, cleaned, and ready to go. Can't beat that! Bottom line, very knowledgeable, very friendly staff, and super easy process. Go check them out!! :o) More
Chris is excellent salesman-knowledgeable,friendly,polite-real professional! He really helped us to make a choice and made our purchase stress free Thanks!We are reco salesman-knowledgeable,friendly,polite-real professional! He really helped us to make a choice and made our purchase stress free Thanks!We are recommending his service to our friends. More
Tank Tritasavit did an excellent job getting back to me during our phone exchanges and even managed to clean up a misunderstanding with the broker I was originally working with. He was professional and app during our phone exchanges and even managed to clean up a misunderstanding with the broker I was originally working with. He was professional and approachable, on time and delivered what I expected. Thanks Tani! More
Steven Kwan provided excellent communication, sales,information and service. The price was the best around all dealership. I would recommended my friend whom want to buy Toyota and scion to Steve sales,information and service. The price was the best around all dealership. I would recommended my friend whom want to buy Toyota and scion to Steven. More
My wife and I came to buy a 2013 Toyota Prius from Toyota San Francisco. Victor Kim was the person we talked to. He gave us service, price, and information above and beyond what we have seen and talked wit San Francisco. Victor Kim was the person we talked to. He gave us service, price, and information above and beyond what we have seen and talked with other Toyota dealers. We decided to do business with Toyota SF just because we liked Victor and felt we are safe with him. In fact, Victor and Edwin (Victor's manager) both were amazing. More
San Francisco Toyota got me the exact vehicle I was looking for. Tani Tritasavit was very helpful and cordial during the purchase process. Everything was done smoothly and without pressure. Great expe looking for. Tani Tritasavit was very helpful and cordial during the purchase process. Everything was done smoothly and without pressure. Great experience and I love my new Toyota Tacoma Limited. More