San Francisco Toyota

World Class customer service! Chris Brunson listened to what I wanted and provided the EXACT vehicle. No "bait and switch". Friendly, knowledgeable, professional and efficient! The process from start to fi what I wanted and provided the EXACT vehicle. No "bait and switch". Friendly, knowledgeable, professional and efficient! The process from start to finish was a joy. Excellent communication skills, kept me in the loop during the vehicle search process and answered all my ( sometimes repeatative, annoying) questions without a hint of attitude. Great follow up too. Made sure I'm completely satidfied with my new car...and I am! 10 stars!! Thanks again, Frank and Chris! More

This was the second dealership I approached while looking to trade in my 2010 Subaru Forester towards a new 2013 4WD 4D Toyota Tacoma. The first dealer I approached offered what I felt to be an extremely un to trade in my 2010 Subaru Forester towards a new 2013 4WD 4D Toyota Tacoma. The first dealer I approached offered what I felt to be an extremely unfair trade-in value for my car (relative to Kelly Blue Book's "good" condition trade in value). Ryan immediately offered me a better price on the new truck, and was able to negotiate a much fairer trade-in on my old vehicle. Overall service was very friendly and generally well informed. I added on leather seats (non-factory option), and the turn-around on that was pretty quick (3 full business days). Overall, I'm very pleased with the vehicle and service I got. It would have been nice if I could have talked the price down a bit more, but that's a bit to be expected with a high-demand vehicle like a Tacoma. More

Thanks to Steven Kwan's help with making the Sienna purchase a pleasant experience. He quoted us what we asked for and it was really hassle free. Steven was friendly to talk to and easy to work with. purchase a pleasant experience. He quoted us what we asked for and it was really hassle free. Steven was friendly to talk to and easy to work with. THANK YOU Steven! More

Very enjoyable experience. Michael Dang was not pushy, got me the color I wanted and helped with the process of purchasing the truck. Thank you Michael got me the color I wanted and helped with the process of purchasing the truck. Thank you Michael More

I love my new Toyota Camry Hybrid. I was looking all over for this car in RED and found it here! Tani Tritasavit was great in showing me all the things my new Camry does. My last car was a 2003 Toyota Camry for this car in RED and found it here! Tani Tritasavit was great in showing me all the things my new Camry does. My last car was a 2003 Toyota Camry which I also loved, but a lot of things have changed over the last 10 years! Thank you Tani for taking time to go over everything it helped me so much! Love my car, love the deal you made for me! Thanks, Dawn Mulgrew More

Tani provided professional and friendly service throughout the purchase of our new Prius. He spent as much time as we needed to understand each step in the purchasing process. The entire experience throughout the purchase of our new Prius. He spent as much time as we needed to understand each step in the purchasing process. The entire experience was a NO pressure sale. SF Toyota is a dealership we would recommend to friends and family without hesitation! Thank you Tani and SF Toyota. More

I been leasing Lexus, BMW, Acura, Mercedes for over 15 years. Finally wanted to get a Prius. I been to other Toyota dealerships, has just been treated badly, specially the one, not to mention any names, years. Finally wanted to get a Prius. I been to other Toyota dealerships, has just been treated badly, specially the one, not to mention any names, in Daly City *_-. Initially thinking must be the brand thing, since I been so used to the "Luxury" brand treatment, where there's coffee/tea and most importantly sale people that dress professionally and treat customer courteously. At the Daly City dealership, the sales people were okay, but their management staff was rude, demeaning, try to make you feel they are doing you a favor by selling me a prius at a slightly discounted price. I didn't agree with their offer, not even trying to counter, their "manager" just up and left, without saying a word. Even as a customer I wouldn't up and leave. At the least, apologize and say "sorry looks like we can't agree on a price, if you change your mind come back" So arrogant, disrespectful, and unprofessional. No wonder the auto sales industry has a bad name. I was so disappointed I was going to go back and lease a Lexus Hybrid. I was just happeed to drive by San Francisco Toyota the next day, still had the bad taste in my mouth, had no intention to buy the prius anymore. But somehow decided to "see" what they had. When my wife, kid and I enter the showroom, it was clean, warm and the first person that greeted us, his name is Tani, was courteous, no pressure, and was genuinely interested in make sure we are happy, answer all our questions without ever saying " will you buy the car today?" "can I get you a deal today/" " you want to drive the prius home today" I don't think the word "today" is in his vocabulary. When we did talk numbers, he didn't say or make you feel, are you crazy for asking for a discount? Simply, he said I'll see what I can do. I told him honestly I didn't want to talk numbers that day because we didn't expect to stop in and had other obligation. We email and spoke over next few days, and agree on a price that I thought was a great deal without even trying to do any real haggling. Got the car we wanted fresh off the truck. I would highly recommend SF Toyota and Tani. I been to their service department too since I got the prius, people there was great too. They did make a mistake but fixed it promptly. This is how a great dealership should be run. Kudos to management on a well run, customer oriented organization. More

We have brought cars from William Lui for the past 20 years. My brothers, sisters and friends all buy cars from him. He always give us a good price and we don't waste time discussing price. He is up fron years. My brothers, sisters and friends all buy cars from him. He always give us a good price and we don't waste time discussing price. He is up front and honest with us. More

I did not know much about Toyotas before visiting SF Toyota. Ryan Dong was extremely knowledgable about the products. I also found him to be very trustworthy. He is kind and patient and did a great j Toyota. Ryan Dong was extremely knowledgable about the products. I also found him to be very trustworthy. He is kind and patient and did a great job helping me get a new Prius. More

I was in the market for a new Prius C, and had contact various Bay Area dealers via email. Melissa wrote me back right away, and then again was first in responding to my questions. When I went in to test various Bay Area dealers via email. Melissa wrote me back right away, and then again was first in responding to my questions. When I went in to test drive the car, Melissa was not there, but Tani took care of me. He was very professional and was very "no pressure". He helped me get a great price and also did not charge me extra when the the color i wanted wasn't in stock and they had to drive it from the North Bay. Other dealers I was communicating with were giving me higher prices for getting the habanero color I really wanted, vs. what they had in stock. Overall an awesome experience. I got the exact car I wanted, I felt respected and in a friendly environment and I feel like I got a great price. You can beat that! oh, and when i couldn't get a ride from my friend at the time I was expecting to get over there to pick up the car, Tani came right away to pick me up! More