Sam Swope Mitsubishi
Louisville, KY
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34 Reviews of Sam Swope Mitsubishi
Arthur Wilson was our salesman who was awesome. He was very helpful and knowledgeable of car. I would recommend him highly to sell you a car. FB very helpful and knowledgeable of car. I would recommend him highly to sell you a car. FB More
Needed to purchase a vehicle and was looking at a used car. Ended up buying a new Lancer at about the same price as a used car. Arthur worked with us as we were shopping around and was absolutely fantas car. Ended up buying a new Lancer at about the same price as a used car. Arthur worked with us as we were shopping around and was absolutely fantastic. More
Very best buying experience I have every experienced. Paul Miller is professional and friendly my next purchase will be from him and Sam Swope. Could no be happier. Paul Miller is professional and friendly my next purchase will be from him and Sam Swope. Could no be happier. More
We have always been a Ford family, Escapes to be exact. I own four Ford Escapes and planned on purchasing the new 2012-13 Escape and trade my wife's 2005 Escape in for the new car. Prior to driving direct I own four Ford Escapes and planned on purchasing the new 2012-13 Escape and trade my wife's 2005 Escape in for the new car. Prior to driving directly to our customary (and regular) Ford Dealer, my wife decided to humor me and test drive a new Mitsubishi Outlander Sport, just for comparison. I liked the Consumer Reports top safety rating, gas mileage, and the original colors (not just the boring white, black, and red). My wife didn't even get out of the car when we got to Sam Swope; I had to go in and talk with our excellent (and new found friend) salesperson, Will Harris. After about 30 minutes, Will had lured my wife out of our car to bring her in to tell her about the new Outlander Sport. He was a hit, and so was the car. One hour later, we were driving the Outlander Sport home for the weekend for a true comparison. We bought the car, 48 hours later, and left the Ford Escape dealer in the dust. The financing was also a fantastic experience...I've never been to such an easy transition of paperwork at a dealer. I still have three more Escapes to trade in for the future, so we will be back and we ask for Will. Steve and Lisa More
Will was an excellent salesman. His cute Bow tie really showed me that he had a good attitude. He worked really hard to get me the car I wanted. Chris, the asst mgr, was beneficial for me getting the finan showed me that he had a good attitude. He worked really hard to get me the car I wanted. Chris, the asst mgr, was beneficial for me getting the finances done on the car. I really like my car and am grateful to Sam Swopes handling of the transaction. More
When I walked in the door this man greeted me with a smile .Took me to his office and first offered me something to drink. then he ask how can I help you, then i told him what my price was that I wanted smile .Took me to his office and first offered me something to drink. then he ask how can I help you, then i told him what my price was that I wanted to stay in and what type of vehicle I wanted and low milage. make it short he did it with out no hesitation . very good salesman God Bless Keep it up Will many customers will come your way .Keep doing what your doing.Smiles& Much Prayers. Ms. G More
This is the 4th time i have purchased a vehicle from a Swope Dealership and i must say this ways the smoothest easiest purchase of the group. They were all easy, but Arthur made this easier than the rest. Swope Dealership and i must say this ways the smoothest easiest purchase of the group. They were all easy, but Arthur made this easier than the rest. We appreciate all of his help and the quick responsesto all of our question. Thank you. More
My sales person was Art Wilson and he was absolutley fantastic! He worked with me to help me stay within my budget and went above and beyond what any salesman should. He never tried to push me into buyi fantastic! He worked with me to help me stay within my budget and went above and beyond what any salesman should. He never tried to push me into buying something I didn't want or couldn't afford and answered all of my questions honestly, to help me make the right decision. This was my first car buying experience and I was really apprehensive about the whole thing, but Art made it completley painless. I would absolutley recommend him to anyone looking to buy a new or used car and I will definitley go back to him in the future. More
My family and I were customers of Sam Swope Mitsubishi while living in Elizabethtown KY, and my work forced us move to Cincinnati, OH. We recently needed to replace our Lancer Evolution that was totaled b while living in Elizabethtown KY, and my work forced us move to Cincinnati, OH. We recently needed to replace our Lancer Evolution that was totaled by a deer, and we shopped both Mitsubishi dealers here in Cincy. However, the level of product knowledge, customer service, and financing options were no where close to how we were treated in our past experiences with Sam Swope Mitsubishi on Husrtbourne Lane in Louisville. In fact, the sales manager at Joel Cooperstein at Kerry Mitsubishi here in Cincinnati challanged us to see if any other dealer could beat there price (they wanted sticker plus a bump sticker and double digit interest rate!). So on a whim, we decided to drive down and see if that service level was still available or confirm that car dealers just don't have that high level of honest customer service. Guess what happened? Arthur Wilson remembered my wife and I by our first and last names, and greeted us with his genuine smile. I must share that his product and market knowledge, along with a real interest in getting our needs met more than making a sale, is legendary and unbeatable by any other dealerships we've ever visited in the past. When we discussed bottom line price with Kent Donohue in finance, we had not only a low interest rate but a deal THOUSANDS less than the other dealers! So we not only replaced my Lancer, but also traded in our Honda for a second Mitsubishi for my wife. As a regional manager for a busy pharmacy 'America Trusts', I hire and deal with a huge amount of employees. The high customer service level as well as the professional yet personal aspects of both of our new car purchases allows me to rank Sam Swope Mitsubishi among the greats such as Disney, Ritz Carlton, and P&G. Regardless of where my future takes my family and I, we are convinced that we will always return to this dealership for all of our auto needs. Thank you!!! More
Will was awesome, he really took into consideration what I wanted. I told him some wants and in a "No pressure" environment brought me exactly what I had thought of in my head. I had a tight budget to work I wanted. I told him some wants and in a "No pressure" environment brought me exactly what I had thought of in my head. I had a tight budget to work with and he really tried to get everything I was looking for and more into my budget. I am very pleased so far with my purchase. I left on the higher end of my budget but got a lot of car for the money. I would definitely recommend this dealer. They aren't the typical "once it's sold it is not my problem" type of dealer and they really care that once you have left you are pleased with your purchase. More