Sam Swope Mitsubishi
Louisville, KY
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34 Reviews of Sam Swope Mitsubishi
WILL WAS EXCELLENT WITH HELPING ME TO FIND A CAR. HE DID NOT RUSH ME INTO JUST BUYING SOMETHING, HE CARED ABOUT MAY NEEDS AND WISHES.HE WAS PACIENT, FUN, FUNNY, RESPECTFUL AND VERY PROFESSIONAL...I DON'T RE NOT RUSH ME INTO JUST BUYING SOMETHING, HE CARED ABOUT MAY NEEDS AND WISHES.HE WAS PACIENT, FUN, FUNNY, RESPECTFUL AND VERY PROFESSIONAL...I DON'T REMEBER HIS LAST NAME BUT HIS PHONE NUMBER IS 502 649 0554... AND I AM VERY, VERY HAPPY WITH MY CAR:) More
I cannot give enough praise to my salesman, Will Harris. He definitely goes the "extra mile" to make a customer satisfied and happy which makes for a returning customer. It also helps "word of mouth". Onc He definitely goes the "extra mile" to make a customer satisfied and happy which makes for a returning customer. It also helps "word of mouth". Once I tell all my friends, who tell their friends and family, who tell their friends and...you get the picture...soon the word gets around that Mitsubitshi not only has a great product but outstanding customer service too. Will Harris is one of the most professional and caring car salesman I have ever met or even heard of in my life. The only customer that you know has a chance to return is a happy one and in my opinion, Will is one of the few at this Mitsubitshi dealership that geniunely cares to make every customer happy. I am very good at spotting "fake" people and there are many of those and Will is not one of them. The manager, Lisa, is very sweet but, may need to work on being more attentive to people and empathetic - meaning "putting herself in someone else's shoes". On the exterior she seems to care but I am really not convinced that she does. More
Lisa, Thank you sooo much for all your hard work. I LOVE my car. I am so happy and just cant believe how great it was dealing with you and your office. I called and said I wanted a New Endeavor and off yo my car. I am so happy and just cant believe how great it was dealing with you and your office. I called and said I wanted a New Endeavor and off you went working a lot of magic to get me just the right car. I know you went above and beyond and i cant tell you how grateful I am and how great I think you are. I will be telling all of my friends and my clients about you and your excellent customer service. Again thanks and I LOVE my car! More
This is the 3rd car I have purchased from Matt DiCapua, two of them from Sam Swope dealers. Matt is friendly and presents a professional attitude. At no time did I feel rushed. The day I bought my Lance two of them from Sam Swope dealers. Matt is friendly and presents a professional attitude. At no time did I feel rushed. The day I bought my Lancer, Matt was very busy, yet he took the time not only to point out the individual car features, but to explain all the benefits from purchasing a vehicle from the Sam Swope family of businesses. I would recommend Matt to anyone looking for a quality used car or a new car. He truly makes you feel like you're his only customer. I am extremely pleased with the 2011 Mitsubishi Lancer I bought, it was exactly what I was looking for. Thank you Matt and Sam Swope Mitsubishi. More