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Salerno Duane Chrysler Jeep - Service Center

Summit, NJ

4.3
403 Reviews
Call Service Center (908) 277-6700

403 Reviews of Salerno Duane Chrysler Jeep - Service Center

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April 10, 2023

I am a frequent flyer at this service center and I find them to be excellent! I own a business in town and they always help me out with our vehicles. More

by jhauer2212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Cattle
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Apr 21, 2023 -

Salerno Duane Chrysler Jeep responded

Happy to hear you continue to use and value our service center! :) We appreciate the 5 star review and feedback!

April 10, 2023

Great customer service, the staff are all a pleasure to work with and the service was quick! More

by dre251521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 07, 2023

Paul my service tech was helpful and friendly. Service was good and punctual. Recommend this place. More

by rtk2176
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Apr 21, 2023 -

Salerno Duane Chrysler Jeep responded

Thank you for your 5 star review and for sharing your experience!

April 04, 2023

Did work efficiently and in a timely manner. Polite courteous and on schedule. Thanks for service More

by lmparisi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2023 -

Salerno Duane Chrysler Jeep responded

It is our pleasure! Thank you for your business and sharing your experience!

February 11, 2023

Great service. Appreciate the wash and promptness. Need more room for drop off and pick up More

by tconniff0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
February 08, 2023

Great communication throughout the experience and gave a full breakdown of the work being done More

by joseph.t.arens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan R
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February 01, 2023

From start to finish, I had a great experience. Thorough, helpful and courteous (from everyone), I walked out with a smile on my face knowing my car was complete and I was taken care of. Thank you. More

by citygirlblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina, Felicia, the valet and the other gent at the front desk. 5 stars
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Feb 06, 2023 -

Salerno Duane Chrysler Jeep responded

Thank you so much for sharing that feedback! So happy we were able to make your experience such a good one!

January 31, 2023

Service on Compass was completed efficiently and timely, informed on all the required maintenance and costs involved More

by ronferrara71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Rosenberg
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Jan 31, 2023 -

Salerno Duane Chrysler Jeep responded

So glad you enjoyed your service experience with us! Thank you for your feedback.

January 31, 2023

While I have had issues with my Jeep Wrangler, this last occurrence, the Salerno Jeep Service Team got my Jeep in immediate to address and resolve my issue. More

by jim.duncan25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2023 -

Salerno Duane Chrysler Jeep responded

Happy to be there for you when you needed us! Thank you for sharing your experience.

January 24, 2023

A good experience as usual. The time took about twice as long as originally estimated but, that was due to the lift breaking. The team made it up to me with a discount. More

by ianmcgon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allie Rosenberg, Ralph Cattle
Report | Print
Feb 01, 2023 -

Salerno Duane Chrysler Jeep responded

Happy to hear we were able to get your vehicle fixed, and make the situation right when it didn't go as planned. Your business and feedback is much appreciated!

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