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Salerno Duane Chrysler Jeep - Service Center
Summit, NJ
403 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
403 Reviews of Salerno Duane Chrysler Jeep - Service Center
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May 12, 2023
They were super helpful and kept in touch with me during the whole process thanks the whole process thanks More
by cbhorn
Verified CustomerEmployees Worked With
Other Employees :
Ralph Cattle
May 01, 2023
It was a great experience. Service center/lot is a little small but the service was quick. Service center/lot is a little small but the service was quick. More
by opheliavx2319
Employees Worked With
April 30, 2023
Always responsive and try to work with your schedule. Don’t push I needed work. Don’t push I needed work. More
by johnmbunting
Employees Worked With
Other Employees :
Ralph Cattle
April 25, 2023
My service has been wonderful, the servicemen have been helpful in terms of explaining what's happening with my car. I wish the cost was.less for repairs, however that's another story. All in all, I can' helpful in terms of explaining what's happening with my car. I wish the cost was.less for repairs, however that's another story. All in all, I can't complain. More
by China
April 20, 2023
Great quick service, helpful staff! I will definitely go back and recommend to anyone who needs service. I will definitely go back and recommend to anyone who needs service. More
by jsackheim
Employees Worked With
April 19, 2023
very nice spot. the service is pretty good and it’s very fast considering the big amount of cars the service is pretty good and it’s very fast considering the big amount of cars More
by brianelicc
Employees Worked With
Other Employees :
Ralph Cattle
April 19, 2023
Service was curteous, fast and thorough. They explained what the recall was for and the process used to remedy it. Very hel[pful. Service guys were good to speak with as well while waiting. They explained what the recall was for and the process used to remedy it. Very hel[pful. Service guys were good to speak with as well while waiting. More
by sfinkelstein519
Employees Worked With
April 16, 2023
Went in to fix my front breaks due to my breaks making noise and they were able to fix it in efficient time noise and they were able to fix it in efficient time More
by waltersj1990
Employees Worked With
Other Employees :
Ralph Cattle
April 15, 2023
Very easy process to deal with. Good communication from the service rep Ralph. Only negative is that they should have more loaner cars. Good communication from the service rep Ralph. Only negative is that they should have more loaner cars. More
by dnight0
Employees Worked With
Ralph Cattle
April 10, 2023
Have been a customer here fir about 30+ yrs. Woukd not go to any other dealer. Sales is great,very respectfully of your time. M.Salerno sr. Was a great person to work with,now his Son Mike Jr. I Woukd not go to any other dealer. Sales is great,very respectfully of your time. M.Salerno sr. Was a great person to work with,now his Son Mike Jr. Is running the show,& doing a GREAT JOB . He show the Salerno care for customers & there needs. The Finsnce dept still has some problems, they don't offer a selection of extended warranty, only hsve one. The service dept has been changed completely. Service is far better now than some years ago,but even then it was good now its exceptional. They now have valet who take your car when you arrive,thus not having you with your readers hanging out onto main road way. No more automated tele system ,live person answers phones & directs to what dept you need. All I. All vast updates have been made. What was Great us now even Greater. Have sent a number of family & friends to them over the years & will continue to do so. More
by Chrysler/Dodge/Jeep
Employees Worked With
Other Employees :
Alex Shaikh
