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Salerno Duane Chrysler Jeep - Service Center

Summit, NJ

4.3
342 Reviews
Call Service Center (908) 277-6700

342 Reviews of Salerno Duane Chrysler Jeep - Service Center

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October 11, 2022

All work was done in the specified time period and I was kept current as to status More

by pmele0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Rosenberg
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October 07, 2022

The people here are real. Intelligent and straightforward. And compassionate. There was a miscommunication in my service and they immediately made it right. More

by Afh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
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Oct 18, 2022 -

Salerno Duane Chrysler Jeep responded

Your feedback means a lot to us! We do work hard to be honest and transparent in everything we do here. Thank you so much for your business and your kind words!

September 28, 2022

Jim Dietrich was my salesperson and he was awesome! I highly recommend Salerno Duane for their outstanding service. He explained everything in detail and I'm very happy so far! More

by pmoriello
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jim Dietrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 26, 2022

Can't comment on their repair work since they did not respond to my numerous calls to make an appointment for service. Same message each time. No one is available to take your call but your call is very More

by hdcmajors
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
No one
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Sep 28, 2022 -

Salerno Duane Chrysler Jeep responded

Sorry to hear that you weren't able to reach us! Please contact me directly and I would be happy to help discuss your needs and get you an appointment. Thank you for your time! Alan Rosenberg, 908-738-9844 ext: 3110

September 17, 2022

I think the service at the desk is great. However, I have had way too much serious trouble with my Jeep. Will never buy another one. The car is paid off and since car prices have skyrocketed, More

by sherilacy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Rosenberg
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September 16, 2022

Unfortunately, I brought my car for servicing and found them unresponsive, in professional and uncaring More

by Gcrisonino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Allie Rosenberg
Report | Print
Sep 19, 2022 -

Salerno Duane Chrysler Jeep responded

So sorry that you weren’t happy with your experience! We hope to have the opportunity to earn back your business in the future. Please contact me directly so we can discuss further. I appreciate your feedback and your business. Alan Rosenberg, 908-738-9844 ext: 3110

September 14, 2022

Great service but at times inconvenient. Your team is friendly and knowledgeable but I always have to leave the jeep for the day. More

by ANGEL.RIOS21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Rosenberg
Report | Print
Sep 20, 2022 -

Salerno Duane Chrysler Jeep responded

We appreciate you taking the time to share your feedback with us. We are always looking to improve our services and give our customers the best experience possible. Some days are busier than usual, but we strive to get our customers in as quickly as we can. Thank you again for your business and your feedback!

September 11, 2022

I always receive excellent service at Salerno Duane. The staff are knowledgeable and friendly and always keep me updated. I highly recommend them! More

by Bnice34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Rosenberg
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Sep 20, 2022 -

Salerno Duane Chrysler Jeep responded

Thank you so much for your business and your kind words! Appreciate the review!

September 03, 2022

Service was great. I was short on time and they came through with a fast repair, More

by mgodfrey2729
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Rosenberg
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August 29, 2022

The service department was professional and helpful they were also very friendly they were prompt with the service More

by aprilb4ever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt , Allie Rosenberg
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