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Salerno Duane Chrysler Jeep - Service Center
Summit, NJ
439 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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439 Reviews of Salerno Duane Chrysler Jeep - Service Center
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November 30, 2023
Paul B. extremely attentive and knowledgeable with newly Jeep 2024 Jeep Rubicon X 4XE issue with FORM. Immediately took action, repair, and was out in a fe extremely attentive and knowledgeable with newly Jeep 2024 Jeep Rubicon X 4XE issue with FORM. Immediately took action, repair, and was out in a few hours. More
by spike1021gs
Employees Worked With
November 30, 2023
After a basic oil change, the oil leaked out completely. Oil pressure dropped to 0 psi. After inspecting on my own, I noticed they forgot to put an o-ring onto the filter. I mean really? Their explanation - Oil pressure dropped to 0 psi. After inspecting on my own, I noticed they forgot to put an o-ring onto the filter. I mean really? Their explanation - human error. I spent an hour at midnight trying to pinpoint the issue at 24 degree weather. No excuses. And this was before planning a long road trip. A few days later, and this would have been a bigger issue. General service manager and service adviser play tough guys. Joke. If you care about your car, DO NOT take it for service to this place. Nielsen Dealer just a few miles away will provide a much better experience. More
by edku78
Verified CustomerEmployees Worked With
Other Employees :
Ralph Cattle
November 30, 2023
Bill, went out of his way along with service team to squeeze my wrangler in over the holidays allowing my son to take the car back to college. That was no easy task. squeeze my wrangler in over the holidays allowing my son to take the car back to college. That was no easy task. More
by darren.recupero
Employees Worked With
Other Employees :
Ralph Cattle
November 27, 2023
Excellent service! Really cared about customer satisfaction and timely service. Would go back again with any type of problem Really cared about customer satisfaction and timely service. Would go back again with any type of problem More
by wk
Employees Worked With
Other Employees :
Ralph Cattle
November 23, 2023
Always a great experience with the team at Salerno Duane for my Jeep Grand Cherokee maintenances. for my Jeep Grand Cherokee maintenances. More
by marcoscoppola
Employees Worked With
Other Employees :
Ralph Cattle
November 23, 2023
Excellent all around very professional from start to finish I would recommend to future customers finish I would recommend to future customers More
by rbutta53
November 22, 2023
Team was great - in and out same day. ..diagnosed issue, fixed and offered other service suggestions for future visit. ..diagnosed issue, fixed and offered other service suggestions for future visit. More
by brian.j
November 19, 2023
Great service! !! I highly recommend this dealership and look forward to working with them in the future !! I highly recommend this dealership and look forward to working with them in the future More
by jennleonard214
Employees Worked With
November 15, 2023
Friendly drop-off and pick-up. I would highly recommend to all Jeep owners, very good experience I would highly recommend to all Jeep owners, very good experience More
by craigstine
Employees Worked With
November 15, 2023
Bill was very courteous and knowledgeable, a pleasure to work with, I hope I get him again the next time I come for service. work with, I hope I get him again the next time I come for service. More
by alexschenk
