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Salerno Duane Chrysler Jeep - Service Center
Summit, NJ
405 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
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Service Communication
405 Reviews of Salerno Duane Chrysler Jeep - Service Center
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October 06, 2023
Repairs are done within a reasonable period of time. the Techs provide details and pricing upfront. If you never transportation to home or work they will provide it for you the service department is a the Techs provide details and pricing upfront. If you never transportation to home or work they will provide it for you the service department is a real asset to the dealership. One of the reasons I came back for a recent purchase More
by JOHN.ESPOSITO.CSC
Verified CustomerEmployees Worked With
Other Employees :
Ralph Cattle
October 05, 2023
Very efficient personal great attention towards the customers, Sergio Ovalle was right on the money getting me what I wanted.thank you everyone at Salerno Duane customers, Sergio Ovalle was right on the money getting me what I wanted.thank you everyone at Salerno Duane More
by elpuma01
September 13, 2023
Incredibly accommodating and helpful. Despite being overwhelmed they were able to get my car fixed despite not having an appointment. Really helped my family out in a dire situation. And Despite being overwhelmed they were able to get my car fixed despite not having an appointment. Really helped my family out in a dire situation. And very friendly. More
by sboruchov
Employees Worked With
September 08, 2023
We had a recall maintence scheduled for august for my promaster, you said you needed the bigger lift so we rescheduled for 9/7. We dropped the van off on the 7th and then your team called us hours later promaster, you said you needed the bigger lift so we rescheduled for 9/7. We dropped the van off on the 7th and then your team called us hours later that you were not able to fix the issue because the lift again was not available. We’ve now lost two days of work because of your lifts not being available and your team needs to do a better job of scheduling. More
by nick@resoundtechnologies.com
Employees Worked With
No one particular
September 08, 2023
Easy scheduling courteous service representative. In and out in reasonable time. I recommend this dealership for service. In and out in reasonable time. I recommend this dealership for service. More
by hilltopinspection
September 06, 2023
Jim D. and Mike S. were great to work with. No beating around the bush, they just cut right to the chase, made the deal, and got me on my way. and Mike S. were great to work with. No beating around the bush, they just cut right to the chase, made the deal, and got me on my way. More
by kurtdfischer
August 31, 2023
Good costumer service, they had me go in on Saturday which helps a lot. can’t complain. which helps a lot. can’t complain. More
by sena.aliny91
Employees Worked With
Other Employees :
Ralph Cattle
August 30, 2023
Excellent service. Prompt and friendly service. Pleasant experience all round. Would recommend and will use for future services. Prompt and friendly service. Pleasant experience all round. Would recommend and will use for future services. More
by CS
Employees Worked With
August 15, 2023
The customer service provided was next level - exceptional! I forget the gentleman’s name but he was excellent across the board. Communication, accommodation, knowledge. Exceeded my expectations. exceptional! I forget the gentleman’s name but he was excellent across the board. Communication, accommodation, knowledge. Exceeded my expectations. More
by tracy.henrikson
Employees Worked With
Other Employees :
I can’t recall the gentleman’s name so selected two above. Can you tie this survey to my receipt to get his name?
