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Salerno Duane Chrysler Jeep - Service Center

Summit, NJ

4.3
439 Reviews

439 Reviews of Salerno Duane Chrysler Jeep - Service Center

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January 31, 2024

Billy was excellent. He provided great advice and was very clear through the whole process. More

by RPTOBIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2024

Great service Quick and thorough no issues scheduling and done as promised with no follow up needed More

by apboosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ovalle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Salerno Duane Chrysler Jeep responded

Thanks for the 5 star review!

January 28, 2024

Great job and very convenient! Thanks again for the good service for my Jeep recently More

by peternlarsen
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Cattle
Jan 29, 2024 -

Salerno Duane Chrysler Jeep responded

It was our pleasure! Thank you so much for your review and happy to help keep your Jeep serviced and well-maintained. Have a great day!

January 26, 2024

Good customer service, always get my car back on time. I have purchased 6 vehicles from them. Might get the 7 this year. More

by yclpl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Salerno Duane Chrysler Jeep responded

Awesome! We truly appreciate your 5 star review and your continued business with us. Always a pleasure to help you out.

January 25, 2024

I always have issues every time i come here. They always take too long to greet me and keep me up to date as well. More

by jasmine_blackshear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2024

Billy was very helpful and accommodating. Great communication throughout the service process. Friendly and willing to go above and beyond. More

by kpc6797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you so much for the 5 star review! Happy to help!

January 20, 2024

Quick and easy service. They were able to accommodate my last minute service request due to my busy schedule. More

by giorgiowei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2024

Way too long to get vehicle repaired. They assure you that fixing one piece would fix the vehicle. Then you pay for it. After paying for it they find another issue that needs to be fixed More

by anthony.monal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Jan 22, 2024 -

Salerno Duane Chrysler Jeep responded

Sorry to hear you had some frustrations. If there is anything we can do or you would like to discuss further please feel free to reach out. Thank you so much for your business and your time.  

January 17, 2024

Excellent and reliable service every time, even when unplanned needs arise. Great communication and accurate completion times More

by judithdtracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

Great service by everyone! !! The team definitely takes care of its customers. I’m vey happy with the services More

by ed.vassilev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Cattle
Jan 17, 2024 -

Salerno Duane Chrysler Jeep responded

Awesome! Your feedback made our day! Thank you for the 5 star review.

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