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Salerno Duane Chrysler Jeep - Service Center
Summit, NJ
405 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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405 Reviews of Salerno Duane Chrysler Jeep - Service Center
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January 25, 2024
I always have issues every time i come here. They always take too long to greet me and keep me up to date as well. They always take too long to greet me and keep me up to date as well. More
by jasmine_blackshear
Verified CustomerEmployees Worked With
January 22, 2024
Billy was very helpful and accommodating. Great communication throughout the service process. Friendly and willing to go above and beyond. Great communication throughout the service process. Friendly and willing to go above and beyond. More
by kpc6797
Employees Worked With
January 20, 2024
Quick and easy service. They were able to accommodate my last minute service request due to my busy schedule. They were able to accommodate my last minute service request due to my busy schedule. More
by giorgiowei
Employees Worked With
January 19, 2024
Way too long to get vehicle repaired. They assure you that fixing one piece would fix the vehicle. Then you pay for it. After paying for it they find another issue that needs to be fixed They assure you that fixing one piece would fix the vehicle. Then you pay for it. After paying for it they find another issue that needs to be fixed in order for the vehicle to be ok? More
by anthony.monal
Employees Worked With
Unknown
January 17, 2024
Excellent and reliable service every time, even when unplanned needs arise. Great communication and accurate completion times unplanned needs arise. Great communication and accurate completion times More
by judithdtracy
Employees Worked With
January 16, 2024
Great service by everyone! !! The team definitely takes care of its customers. I’m vey happy with the services !! The team definitely takes care of its customers. I’m vey happy with the services More
by ed.vassilev
Employees Worked With
Other Employees :
Ralph Cattle
January 14, 2024
Dropped my car on Dec 5th for a recall, only to be told on the 12th all the parts weren’t available. This means it wasn’t even looked at until then. To make a long story short, they called me previously th on the 12th all the parts weren’t available. This means it wasn’t even looked at until then. To make a long story short, they called me previously that all the parts were available - that’s why I had the appointment booked in the first place. Car ended up not getting the service done, no loaner provided during any of this time, got the car still incomplete on 23rd of December. It’s a chore calling them to find out what’s going on, if you can even reach them. If you don’t call, they won’t call. It just feels like a game here. You can’t take them for their word which made me avoid authorizing fleet Wagoneers. If they can’t do a recall on my own car, I certainly wouldn’t want them involved further with my workplace, especially for a model that is known for recent recalls. I believe the mechanical work is done well here, I’d just avoid the headache of going here, it’s really unprofessional. More
by ryan.kamen
Employees Worked With
January 13, 2024
I would never recommend this dealership to any family or friends. The service I have received was beyond poor. friends. The service I have received was beyond poor. More
by giovanninaprisco
January 12, 2024
Car was well taken cared of. Excellent staff. I was explained very detailed on the problem of my car. Excellent staff. I was explained very detailed on the problem of my car. More
by PZ
Employees Worked With
January 10, 2024
I brought my 2023 Ram in due to the front driver speaker not working correctly (volume stops for no reason). The service department could not fix it, the problem continues. not working correctly (volume stops for no reason). The service department could not fix it, the problem continues. More
by fitzpatrick_mike
Employees Worked With
N/A
