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Salerno Duane Chrysler Jeep - Service Center
Summit, NJ
439 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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439 Reviews of Salerno Duane Chrysler Jeep - Service Center
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March 18, 2024
Good experience. It's my 5th Jeep leased at Salerno Duane. I don't really have anything else to say. It's my 5th Jeep leased at Salerno Duane. I don't really have anything else to say. More
by MMARKOVITZ
Verified Customer
March 18, 2024
fantastic service. the team really came thru for us - especially the team at the front desk the team really came thru for us - especially the team at the front desk More
by briandavidflood
March 17, 2024
Took 5 months and several trips to the dealership, letters to jeep company, several unreturned phone calls to the service manager, and fronting money to rent a car through enterprise to get my 2023 je letters to jeep company, several unreturned phone calls to the service manager, and fronting money to rent a car through enterprise to get my 2023 jeep wrangler 4xe fixed so the electric function can work. Worst experience I’ve ever had after buying new car and trying to get it working properly. The car still had less than 10k miles. More
by joeytorello
Employees Worked With
March 16, 2024
Thank you again for a great service Paul Bonila, you and your team do an amazing job. Looking forward to seeing you next time. You always take great care of me, and my vehicle. When I leased my car four your team do an amazing job. Looking forward to seeing you next time. You always take great care of me, and my vehicle. When I leased my car four years ago through Jonathan Martinez it was an amazing experience! Comment for Cory Taylor- When I was buying out my Jeep, Cory was unprofessional and made a happy occasion a very negative experience which made me feel very uncomfortable. I believe Cory was upset because he was not making any commission for my loan as the interest rate that he offered was outrageous. He also got annoyed when I would ask any questions and when I found a mistake in the paperwork, which he had to do. If I had a choice I would've walked out and not purchased the car. I will not be buying another car through this Dealer ever again. More
by will.howardb
Employees Worked With
March 15, 2024
My car feels worse then when i brought it in. I tried to call back for someone to reach out to em about my car to be fixed again and no one has gotten back to me and it’s been three weeks and I’ I tried to call back for someone to reach out to em about my car to be fixed again and no one has gotten back to me and it’s been three weeks and I’m still dealing with the same issue . More
by borisanaluisa
Employees Worked With
March 13, 2024
Service was great and fast. But recd a recall the next day on the Jeep. Great service But recd a recall the next day on the Jeep. Great service More
by RLAW415
Employees Worked With
March 12, 2024
Been trying to get an appointment for a recall. Brought vehicle in. It was told sorry need to order parts. Then never got a call when they came in. Can’t find a date that works. Need loaner if dur Brought vehicle in. It was told sorry need to order parts. Then never got a call when they came in. Can’t find a date that works. Need loaner if during the week. No call back! More
by tghanna
Employees Worked With
March 11, 2024
Paul is the greatest! I always have an easy transaction with him, very friendly and knowledgeable! I always have an easy transaction with him, very friendly and knowledgeable! More
by rosemary.ozuna
March 07, 2024
The service department is very knowledgeable and dependable and fixes your car the first time! dependable and fixes your car the first time! More
by jillgoldstein0
March 06, 2024
My engine light was in and no one acknowledged it. After I made an appointment for it prior to this appointment. I’m truly disappointed with the level of customer service. After I made an appointment for it prior to this appointment. I’m truly disappointed with the level of customer service. More
by camillebrown64
