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Salerno Duane Chrysler Jeep - Service Center

Summit, NJ

4.3
405 Reviews
Call Service Center (908) 277-6700

405 Reviews of Salerno Duane Chrysler Jeep - Service Center

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March 01, 2024

I like the Salerno Duane for me the service is good but some pricing are of the rocks More

by hermanandrews942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Tegethoff
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for your 4-star review and for choosing Salerno Duane. We’re glad to hear that you're happy with your service. We constantly strive to improve, so any additional feedback you can provide would be greatly appreciated. We're looking forward to serving you again!

March 01, 2024

Matt, our service technician, was pleasant, sensitive to our time constraints and thorough when following up on our car repairs. We are very satisfied service customers. Keep up the good work! More

by mimimadonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2024 -

Salerno Duane Chrysler Jeep responded

We’ve passed your wonderful review onto our team.. Thanks so much for taking the time to leave a 5 star review about our service department and Matt. Our customer’s feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit. Thanks for choosing to service your vehicle with us!

February 29, 2024

Quick easy polite helpful. The entire experience was seamless. Highly recommended. Made the appointment very easy More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 29, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for your recommendation and 5 star review! We value your feedback and are happy that your experience was so easy.

February 28, 2024

The staff was friendly and knowledgeable. Kept me updated on how long my service was taking. Would definitely recommend to everyone i know. More

by jets4789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 29, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for your recommendation and for your 5 star review. We appreciate your business and look forward to working with you for your next service.

February 24, 2024

I have trusted Salerno with my 19 jeep Cherokee since I moved nearby and they have always provided excellent service. More

by Atobel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 29, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and 5 star review. We appreciate your business!

February 22, 2024

Whenever I need to have service done, I can count on the service team to provide stellar customer service. I will continue to give them my business. More

by tanyatrj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
February 19, 2024

Service was quick and my advisor Matt Fuchs did an excellent job explaining it all and making sure I had all I needed while I waited. More

by kfontana348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for your feedback and sharing your experience. We value your business and appreciate the 5 star review!

February 17, 2024

Paul, Bill, Matt, and Jaylen are the best. Great people and great service. Thank you More

by aleximperatore1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Argueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Zebardast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Diamant
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Feb 19, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and the 5 star review! We value your business and feedback. Thank you for choosing us!

February 16, 2024

Ican’t get anyone to call me back. This is a ridiculous!! Have a $3500k repair and no one will return a call… More

by wngarren
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Bonilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.

February 14, 2024

Excellent customer service…. Bill and staff were polite and understanding with my particular scheduling problems …A Class Act! More

by mhaydu414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Cattle
Report | Print
Feb 16, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and your 5 star review. We look forward to working with you again.

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