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Salerno Duane Chrysler Jeep - Service Center

Summit, NJ

4.3
439 Reviews
Call Service Center (908) 277-6700

439 Reviews of Salerno Duane Chrysler Jeep - Service Center

Sort by
April 25, 2024

Great service, done on time and as expected. Matthew was a pleasure to work with and drop-off/pick-up was quick and easy. More

by gregr328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for the 5- star review. We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

April 24, 2024

It took over 4 weeks to get an appointment. Then 1 week wait just to have my car looked at. Then another week to have a part delivered and then installed. Then after leaving, the check engine l More

by csidwa0
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Fuchs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for your 3-star review and for using our service department. We're pleased to have been able to assist you, though it's clear we have areas to improve. We're committed to excellence and would greatly value any further feedback you could provide. Ensuring your complete satisfaction is important to us, and we hope to have the opportunity to demonstrate this in the future.

April 17, 2024

Good service provided and they were able to resolve the issue within a reasonable time More

by kberninger47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for the 5- star review. If you ever have any questions or need further assistance, feel free to reach out.

April 13, 2024

The time that was quoted to me was correct amount of days they stated it would take excellent service More

by CBLESANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the person name
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Apr 17, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for your feedback and for the 5- star review! We appreciate you taking the time to share your experience and for your business. We look forward to working with you again soon.

April 10, 2024

Love Salerno Duane. We have purchased three cars from Boris Aguirre. He’s the best. More

by loolooash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5- star review! Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future. Enjoy the new vehicle!

April 10, 2024

Pleasant and knowledgeable staff. Always helpful and through, communication is clear and timely. Highly recommend More

by bethjeffrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for your recommendation and 5- star review Beth. We’re thrilled that you had a positive experience with us and we thank you for your business. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

April 09, 2024

My advisor was polite and took care of everything. Great service department. Will definitely recommend Salerno Duane to friends and family. More

by dnr50486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for your feedback and 5 - star review! Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

April 08, 2024

always great service. easy to schedule. had spots available as soon as the next day. More

by jbrennan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for your feedback and 5 - star review! We appreciate your business and taking the time to leave us your comments. We look forward to serving you again in the future.

April 03, 2024

Lack of communication when car is being serviced. It has taken 5 months to fix. I picked it up twice when they said it was fixed only to get home and realize it was not fixed. Dropped car off on a We More

by Kelly and Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Tegethoff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
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April 01, 2024

Service at Salerno Duane Chrysler Jeep was a positive experience! Staff and service techs are helpful and knowledgeable. It was a successful visit! More

by sandra.graves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Zebardast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Shorrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Salerno Duane Chrysler Jeep responded

We really appreciate you taking the time to leave us your 5-star review Sandra. It means a lot to the whole team, and we’d love to have you back very soon.

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