Salerno Duane Chrysler Jeep - Service Center
Summit, NJ
439 Reviews of Salerno Duane Chrysler Jeep - Service Center
The Salerno Duane team was able to complete my recall and all good to go now. all good to go now. More
The Salerno Duane team is a professional group, who is skilled at servicing their clients well. We have had nothing but positive experiences with them. skilled at servicing their clients well. We have had nothing but positive experiences with them. More
Had service and recalls addressed. Good service. No issues regarding drop off or pick up. Good service. No issues regarding drop off or pick up. More
Jaylen Salley at service desk very knowledgeable and answered questions I had. Service tech Raymiere Rodriguez also very knowledgeable on jeep repairs and service answered questions I had. Service tech Raymiere Rodriguez also very knowledgeable on jeep repairs and service More
Matt and Billy in service dept are always so helpful whenever I bring car in for service whenever I bring car in for service More
When I booked the appointment I told them that the car needs to be looked at by a senior technician. I gave them the bulletin that explained the problem. I still don't know whether its been fixed or looke needs to be looked at by a senior technician. I gave them the bulletin that explained the problem. I still don't know whether its been fixed or looked at. I dropped the car of and picked it up that evening. I've called and emailed to find out what they found and no-one has called back. More
Jalen and Bill are first class professionals who understand and exemplify Customer Service! They make a normally stressful situation painless!! understand and exemplify Customer Service! They make a normally stressful situation painless!! More
Very poor customer service, no other way to put it. Local dealership that would never get my business going forward, you can do better. Shameful! Local dealership that would never get my business going forward, you can do better. Shameful! More
Tires were to be rotated but on return the same tire on the same location was still having a leak so tires were not rotated but had been stated they were. Had the tire checked when the car was in for a rec the same location was still having a leak so tires were not rotated but had been stated they were. Had the tire checked when the car was in for a recall and changed 55.00 dollars to repair. More
Always ready to assist and give the best recommendations. Appointments are given in a reasonable amount of time, considering the times we are living in now. Overall, really satisfied! Appointments are given in a reasonable amount of time, considering the times we are living in now. Overall, really satisfied! More