Salerno Duane Chrysler Jeep - Service Center

Well done, awaiting response for details on items in service report for my sight and review service report for my sight and review More

Great service. Winthrop service was very quick. Very Nice Guys too. I will definitely return it n the future. Winthrop service was very quick. Very Nice Guys too. I will definitely return it n the future. More

Great service very professional I had my car back when promised I will continue to bring my Jeep here . promised I will continue to bring my Jeep here . More

Every time I bring my car in for service I expect to deal with an issue w the human side of their service and once again this was the case. I just don’t understand why this always happens when you have a p with an issue w the human side of their service and once again this was the case. I just don’t understand why this always happens when you have a person whose job it is to maintain contact with your customers so they know when their car is ready. There is no transparency which leads to customers getting screwed left and right. I can literally write stories of how poor this dealership is run and only go back to them bc my xxx jeep has so many issues and needs to be fixed. Ugh. Can’t stand Salerno…for years. Oh and this is my fourth vehicle from this place, you would think they would at some point realize I leave upset every time. Def my last. I dropped my jeep to 10am for tire change and new brake pads. at 330 I received a voicemail that “they are wrapping up everything for the day bc they are missing a part”. I go to the dealership to pick up my car and it is not ready for another hour. A hour would have been 430, instead salerno calls and leaves a message at 552pm letting me know my car is done and needs to be picked up by 6pm. What??! I had no car to take my kids to events and to school in the am despite it pouring outside. And lastly a credit card fee in addition to the thousands it costs to repair my car. It cost me $54 to use a credit card. I’m so done. You stink! As usual. More

Had service and recalls addressed. Good service. No issues regarding drop off or pick up. Good service. No issues regarding drop off or pick up. More

The Salerno Duane team was able to complete my recall and all good to go now. all good to go now. More

The Salerno Duane team is a professional group, who is skilled at servicing their clients well. We have had nothing but positive experiences with them. skilled at servicing their clients well. We have had nothing but positive experiences with them. More

Jaylen Salley at service desk very knowledgeable and answered questions I had. Service tech Raymiere Rodriguez also very knowledgeable on jeep repairs and service answered questions I had. Service tech Raymiere Rodriguez also very knowledgeable on jeep repairs and service More

Matt and Billy in service dept are always so helpful whenever I bring car in for service whenever I bring car in for service More

When I booked the appointment I told them that the car needs to be looked at by a senior technician. I gave them the bulletin that explained the problem. I still don't know whether its been fixed or looke needs to be looked at by a senior technician. I gave them the bulletin that explained the problem. I still don't know whether its been fixed or looked at. I dropped the car of and picked it up that evening. I've called and emailed to find out what they found and no-one has called back. More