Salerno Duane Chrysler Jeep - Service Center

The service department is dealership is fantastic. Bill was responsive to my questions and got the job done on time. Really exceptional experience. Bill was responsive to my questions and got the job done on time. Really exceptional experience. More

Quick responses, efficient and affordable service. All served with a level of pride and a level of servmamship. All served with a level of pride and a level of servmamship. More

We made appt in April for recall to be fixed. They had 6 weeks -They knew make and model of car but still did not have the part in stock. So now we need to go back for a second service appt. Not They had 6 weeks -They knew make and model of car but still did not have the part in stock. So now we need to go back for a second service appt. Not convenient- More

The vehicle was diagnosed and repaired properly in a timely manner. Very busy dealership so appointments are necessary. timely manner. Very busy dealership so appointments are necessary. More

Great service! ! Love the customer service, always very nice, helpful, courteous! I was very impressed ! Love the customer service, always very nice, helpful, courteous! I was very impressed More

Recall was ordered, installed and the appointment was even ahead of schedule. No long waiting. even ahead of schedule. No long waiting. More

Helpful. . informative .. got the job done in a timely manner .. thanks, appreciate all of them . informative .. got the job done in a timely manner .. thanks, appreciate all of them More

This dealership is awesome. I took my car in last minute they had it ready the next day as promised. I took my car in last minute they had it ready the next day as promised. More

I had an issue and it was answered and taken care of within one day. How refreshing! within one day. How refreshing! More

Ordered a new switch for drivers side window control June 1, 2023. Checked back twice during the summer to see if the part was in. Got the run around that it was lost in shipping and shipped to the wrong dea 1, 2023. Checked back twice during the summer to see if the part was in. Got the run around that it was lost in shipping and shipped to the wrong dealership. Never received a call that the part was in. Followed up 1 year later for an oil change, only to find out the part was in their parts department since October 2023! Never received a call that my part was in. Had to follow up and assumed I was ordering a new part in May 2024, only to find out the part has been there since October! Terrible communication with the customer! More