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Salerno Duane Chrysler Jeep - Service Center

Summit, NJ

4.3
439 Reviews

439 Reviews of Salerno Duane Chrysler Jeep - Service Center

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September 20, 2024

Great service on the car and great customer service overall. Staff was very friendly and the services provided were great. More

by richard.blann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your feedback and leave us a 5-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

September 20, 2024

the service department was very cordial and professional and I waited for my car in a very timely manor. More

by LILYCAP1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your experience and for the 5-star review! We appreciate your business and look forward to working with you again in the future!

September 20, 2024

Work was done as promised and done in a timely fashion ! Very pleasant experience .. satisfied More

by kelli2170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you very much for sharing your feedback and for the 5-star review! We are happy that our team was able to resolve the issue with your car quickly and efficiently. Customer satisfaction is our top priority and we are here to help you at any time. Please do not hesitate to contact us if you need further assistance.

September 16, 2024

This was a great experience. Everyone was on the same page and worked together to obtain success. I couldn't have been happier with Jonathan and Sal and the vehicle we selected More

by J.LTHOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Zebardast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

I’m treated well they and customer service is great. Great experience no complaints at all More

by ljjrenterprisellc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Argueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Zebardast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

Expensive. Take a bit long for just an oil change. Should offer vouchers for nearby restaurants More

by sommerville72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Tegethoff
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

My service appointment was great - the car was ready on time and everyone was helpful. More

by MS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

They do a lot for their customers from Uber transfers, to coffee, water, & snacks. The staff is always pleasant & friendly, they seem honest, & willing to work with the customers. More

by njdino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha & Jaylen A rating
September 06, 2024

Took care of me sooner than later. Much appreciated Hopefully things w stay the sa W in future More

by jmcknight16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
September 05, 2024

like always , the personnel of customer service, always goes above and beyond for the customer More

by M1driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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