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Salerno Duane Chrysler Jeep - Service Center
Summit, NJ
454 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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454 Reviews of Salerno Duane Chrysler Jeep - Service Center
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June 25, 2025
Horrible experience. ..dropped our commercial Promaster truck off on the scheduled day and the truck was not looked at for a month. I was told that there was only one ind ..dropped our commercial Promaster truck off on the scheduled day and the truck was not looked at for a month. I was told that there was only one individual that looks at transmissions (REALLY?). Communication was awful, I never received a call to let me know the status and whenever I called no one ever returned my call. I didn't get the work done at this place as I was afraid it would take another month to get the truck back. More
by mkrueger2
Verified CustomerEmployees Worked With
June 24, 2025
The service team was helpful and everything was done on time and as quoted. They also offered an uber ride to work. time and as quoted. They also offered an uber ride to work. More
by harley.ronald
Employees Worked With
June 23, 2025
Purchased a brand new Jeep, and Boris couldn't have been more helpful. He wasn't pushy. He wasn't tricky or slippery. Recommend this dealership highly. more helpful. He wasn't pushy. He wasn't tricky or slippery. Recommend this dealership highly. More
by BROMLEY2
June 21, 2025
This dealership is 1st Class across the board! ! Whether sales or service, my experiences are always excellent. ! Whether sales or service, my experiences are always excellent. More
by sbruno780
June 19, 2025
Easy drop-off, timely service and phone call to ensure agreement on recommended service. Even advised some services were not needed yet. agreement on recommended service. Even advised some services were not needed yet. More
by kstrater
June 19, 2025
Completely explained what needed to be down to my Jeep Warranty work but parts backordered Warranty work but parts backordered More
by vince34
Employees Worked With
May 31, 2025
Quick, pleasant and professional … I’m not writing any more words, this is ridiculous, but the service was great, thx more words, this is ridiculous, but the service was great, thx More
by jrwlmh
May 27, 2025
Good, quick service. But wish they would charge the car back before returning it. It was under 1% when I picked up my hybrid. But wish they would charge the car back before returning it. It was under 1% when I picked up my hybrid. More
by abell1390
Employees Worked With
Service department
May 24, 2025
I brought a 2022 jeep in for a tuneup and got it back leaking oil all over my driveway and a check oil pressure alert. Sucks!!!! leaking oil all over my driveway and a check oil pressure alert. Sucks!!!! More
by timklag
May 23, 2025
Matt said he would call me back - he did not - called and they said he would call me as he wasn’t available - never did.. my other jeep had clutch recall and they said they would call me with a loaner car - they said he would call me as he wasn’t available - never did.. my other jeep had clutch recall and they said they would call me with a loaner car - never did - so did it without loaner - I guess buying all my vehicles from here doesn’t rate. Recall preformed on my 4x4e (yes I have two jeeps purchased recently) from you) now check engine light on - throwing code P0E15 - after two days. Now I have to reschedule time to get this fixed - More
by gmczr8
Employees Worked With
