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Salerno Duane Chrysler Jeep - Service Center

Summit, NJ

4.3
444 Reviews

444 Reviews of Salerno Duane Chrysler Jeep - Service Center

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May 15, 2025

Service was great. I appreciated the texting of vehicle status. Matthew was friendly and knowledgeable. Thanks! More

by WA2LAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for your 5-star review! We're glad to hear you had a great experience and appreciated the vehicle status updates via text. Matthew will be happy to know that his friendly and knowledgeable service made a positive impact. Thanks again, and we look forward to assisting you in the future!

May 07, 2025

It was a very efficient and client-friendly experience! i appreciate the speed and fast turnaround and professionalism by all. More

by ducharme.thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for your wonderful feedback and 5-star review! We're thrilled to hear that you had an efficient and client-friendly experience. It's great to know that our team's speed, turnaround, and professionalism met your expectations. We truly appreciate your kind words and look forward to serving you again in the future!

May 04, 2025

Efficient, good communication, friendly. The dealership was able to diagnose and address the issue with my vehicle in a timely manner. More

by hielomari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5-star review! We're glad to hear you found our team efficient, communicative, and friendly. It's great to know we were able to diagnose and resolve the issue with your vehicle quickly. We appreciate your feedback and look forward to serving you again!

May 01, 2025

Matt service advisor was very helpful and professional. He did a great job. I would recommend this dealership. More

by Produce King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for the great feedback and 5-star review! We're happy to hear Matt provided helpful and professional service—he’ll be glad to know he made a positive impact. We truly appreciate your recommendation and look forward to serving you again in the future!

April 24, 2025

Easy peasy, courteous and prompt service. Matthew was knowledgeable and thorough. See you in six months!! More

by torres.robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for the great review! We're so glad to hear everything was easy and smooth for you. Matthew will be happy to know his knowledge and thoroughness made a difference. We appreciate your kind words and look forward to seeing you again in six months!

April 20, 2025

Left car night before got all done by noon time. All were very knowledgeable and courteous. More

by schicktennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for your kind words and 5-star review! We're glad everything was completed by noon and that dropping off the night before worked well for you. It's great to hear our team was knowledgeable and courteous—we’ll be sure to share your feedback with them. We appreciate your support!

April 18, 2025

Service and staff were very helpful. They turned around the repair as quickly as they committed to. More

by cdost0
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for the great feedback and 5-star review! We're happy to hear our team was helpful and that we delivered on our repair timeline. It means a lot to know we met your expectations, and we appreciate you taking the time to share your experience!

April 13, 2025

Good customer service 👍🏾 I was very pleased with the way I was treated, from the outside staff to the inside.. More

by bbarnette44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you so much for the kind words! We're glad to hear you had a great experience from start to finish—our team inside and out truly appreciates it. We’re always here to provide top-notch service and look forward to seeing you again!

March 26, 2025

Everyone was professional and courteous. The service department did and excellent job. They met all of my expectations. Thank you. More

by berickson493
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Quick service. Easy to make an appointment. Good communication to make the appointment and also status of work. More

by ANDREW.C.WEBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for your 5 star review!

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