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Salerno Duane Chrysler Jeep - Service Center
Summit, NJ
477 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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477 Reviews of Salerno Duane Chrysler Jeep - Service Center
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August 22, 2025
Matthew’s communication is always appreciated! My car is always ready when promised. Thank you! My car is always ready when promised. Thank you! More
by kel222
Verified CustomerEmployees Worked With
August 22, 2025
Great, service all around! The reps were very communicative and took care of my services quickly. They also got me a car wash before I left. When leasing a car, service is very The reps were very communicative and took care of my services quickly. They also got me a car wash before I left. When leasing a car, service is very important to me so I could see myself sticking with Jeep going forward. More
by alexisfmanco
Employees Worked With
August 18, 2025
Great experience! Jaylen and Matt were helpful and informative. Service was excellent! Easy to make an appointment and very timely Jaylen and Matt were helpful and informative. Service was excellent! Easy to make an appointment and very timely More
by patricia_shorrock
August 14, 2025
When I signed up online 10 minutes before I went into the office, the oil change was for $89. When I went into the office, I was told that it was $100. When I asked why the increase, I was told prices are su office, the oil change was for $89. When I went into the office, I was told that it was $100. When I asked why the increase, I was told prices are subject to change. I had my wheels rotated-it was recommended since the car had about little more than 21,000 miles. The car's right rear tire then thumped when the brakes were applied afterwards. I brought the car back. I was told again that some of the tires needed replacement. I asked them to rotate the tires back to where they were. Now there is no problem. I brought my car to another mechanic who looked at my tires and said they were all fine. I would appreciate my money back for the rotation. My family has used the SD dealership and repair shop for years. This is not what I expected. More
by cacronin
Employees Worked With
I don't know who I dealt with.
August 13, 2025
I dropped my Durango R/T off for my service appointment for everything I booked. My service advisor Will Garey told me when I asked if it should be done the same day, just a little later on and it was. The for everything I booked. My service advisor Will Garey told me when I asked if it should be done the same day, just a little later on and it was. The service is always good there from the day I bought my truck at the showroom to now. More
by ranghelli88
August 05, 2025
Matt and staff at Salerno Duane service department always go above and beyond, I trust them to take care of my Dodge. go above and beyond, I trust them to take care of my Dodge. More
by mulhollandj
Employees Worked With
August 03, 2025
Brought in my Jeep for service. Was quickly greeted by the valets. Made entry into the service dept. and was greeted by "Will". Friendly and attentive. He explained all what was goi Was quickly greeted by the valets. Made entry into the service dept. and was greeted by "Will". Friendly and attentive. He explained all what was going to be done with my vehicle. As I chose to wait, I enjoyed the cleanliness of the waiting area and potential refreshments. When my vehicle was ready, Will explained everything. I believe now I will be a return customer to SDJR! More
by WA2LAN
Employees Worked With
Will
August 03, 2025
Will was great at letting us know what services were needed plus getting us car service home and back so we didn’t have to wait at the dealership. needed plus getting us car service home and back so we didn’t have to wait at the dealership. More
by cds554
July 31, 2025
Matt and staff at Salerno Duane service department always go above and beyond, I trust them to take care of my Dodge. go above and beyond, I trust them to take care of my Dodge. More
by juliekrueger318
Employees Worked With
