Saint J Subaru

Long Drive - Somewhat Favorable Deal at St. J Subaru I am still waiting for my Subaru All-Weather Car Mats and the included extra Subaru Impreza Key Fob (missing at St. J Subaru dealership). In addition I am still waiting for my Subaru All-Weather Car Mats and the included extra Subaru Impreza Key Fob (missing at St. J Subaru dealership). In addition, awaiting for the $65.00 stipend for the Subaru Test Drive offering. I thought I would actually get a better deal! I felt that the trade number for the 2016 Honda FIT EX at $11,800.00 was too low. Overall, a somewhat favorable deal -- but I would have liked more movement by the General Manager to make the actual deal at $229.00 per month. I thought that figure was very fair and we felt as though we had come up from our original intention of $199.00. Before driving up from Burlington, I was told that there was "wiggle room" of between $800 to $1,000 versus their competitor, Burlington Subaru. On those words, that is why I made the long trip up to the St. J Subaru dealership. I am not totally disappointed, but feel as though I was not told an accurate figure in order to get me up to St. Johnsbury. The "deal-making" was not easy. We were at the dealership all afternoon -- 4 to 5 hours (complete process of test drive to signing documents). Vehicle could have been prepped better. Upholstery had a couple of ink spots that were noted in advance by us and had to be re-done. Interior of the windows were not cleaned thoroughly along with the rear view mirror that had numerous fingerprints -- noticed while driving the new 2019 Subaru home in the dark (during a snow squall). AWD feature worked quite well! No Subaru incentives for recent graduate or loyalty discount, either. That is rather strange in today's new vehicle marketplace. Thank you. Richard Wolbach More

I left Happy !!! Start to finish, I was content. Greeted at the door, told them what I wanted, were ready to make a deal within hours. No time was wasted !!! Wife and Start to finish, I was content. Greeted at the door, told them what I wanted, were ready to make a deal within hours. No time was wasted !!! Wife and I left satisfied. Thanks folks. More

Very friendly Dealership We searched for a new WRX online through the Bj's Wholesale Club car buying program. St. Johnsbury Subaru came up as being the closest deal to us. The We searched for a new WRX online through the Bj's Wholesale Club car buying program. St. Johnsbury Subaru came up as being the closest deal to us. They gave us a quote for the car that was acceptable and we made an appointment to see the car. They met us at the front door actually holding the door open for us. The greeter asked how they could help, we told him who we were seeing and he notified the salesman we were there. The whole process took just over 2 1/2 hours everybody was very nice and accommodating. They answered all of our questions explained the car and the options in detail. We would definitely recommend this dealership to others and we would buy another car from them in the future. More

Experience The overall experience was a good one. It did not feel like the typical new car buying experience. You knew what to expect in price going into the dea The overall experience was a good one. It did not feel like the typical new car buying experience. You knew what to expect in price going into the dealership. Adam Lumbra was my sales rep and he was really nice. I am glad he was assigned to me initially. The amount of time it took to complete the sale was way to long though. I had an appointment at 2:30 and Adam was on time. I eventually ended up driving my new Outback at 5:30!!!! More

New car purchase Always a pleasure working with Rose!! Very professional, knows her stuff. Third car I have purchased from Rose. Absolutely top shelf! You go girl! Always a pleasure working with Rose!! Very professional, knows her stuff. Third car I have purchased from Rose. Absolutely top shelf! You go girl! New car replacement insurance policy threw a few curves but we successfully made it through to the other end ... WE all learned a lot!!! Nick was great answering all the questions we had. Nice to know ST J Subaru hires the BEST. More

Great team The sales and finance team was awesome, I would recommend them to anyone. Answered all questions. And we left with a new car. Awesome place The sales and finance team was awesome, I would recommend them to anyone. Answered all questions. And we left with a new car. Awesome place More

2nd car from them! My husband travels for work and was in the market for a new car. His 2015 Impreza has been such a great car we decided to go for another one. Adam ( My husband travels for work and was in the market for a new car. His 2015 Impreza has been such a great car we decided to go for another one. Adam (sorry not sure the last name) made the experience so easy and fun. He was easy to talk to and anwsered all our questions. We also worked with Mike Cappetta in finance and he made that a breeze. Thanks St. J Subaru, we will be back for sure.! More

Friendly staff awesome experience We would like to thank Matt Robinson, Michael Huntington, and Nick Lussier for making the process of buying our 2019 outback seem effortless. We reall We would like to thank Matt Robinson, Michael Huntington, and Nick Lussier for making the process of buying our 2019 outback seem effortless. We really liked how friendly and helpful everyone was. Everyone at st. j subaru that we had contact with provided us with great customer service. More

awesome The whole entire process was so fun and amazing.... thank you so much to the entire staff their at St J Subaru ... Matt Robinson was a great salesman The whole entire process was so fun and amazing.... thank you so much to the entire staff their at St J Subaru ... Matt Robinson was a great salesman More